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be sure that you installed the driver and software correctly for the logitech quick cam. and check your operating system, that is compatable to your camera. or go to the website logitech about the compatible issue of your camera.
you need to go to logitech.com and download the quick cam messenger software and image studio. You pick the cam you have and it will let you download the correct software. Once its installed, its pretty self explanatory.
I can't be for sure working with the information you have given I belive you to have a Logitech Quick cam messanger model no V-UAP9 and product no 861170-0000
u have put cd in the cd rom
then install duriing the installlation it will tell u plug your cam then u have to plug in your cam & your cam is redy to use
I found the solution the drivers on the disc buy shipped are not the right drivers. NOR are the newest ones on Logitech's site. Uninstall them and use this instead:
Ok, take a breath... What has happened, is although you uninstalled the Logitech software, the folders still exist (as with any program uninstallation).
Unless you're comfortable with poking around your C drive, then download and run a program called "ccleaner" at www.ccleaner.com, which in a normal scenerio will remove redidual files left behind by an uninstall.
Once you have installed ccleaner, choose "tools" and use their uninstaller to remove the logitech software (if it shows on the program list).Even if it doesnt show, still run the "cleaner" function", as there will always be temp files lurking around that could mess up an installation.
Then, go to Logitech's site and get the latest software for your camera model.
Be sure to NOT plug the camera in until it tells you to do so!! THIS IS VERY IMPORTANT!!!
You may have to go into Skype's video configuration utility to setup the cam, but I think you can take it from there. Good luck!
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