Question about Apex Digital GT2715DV 27 in. TV/DVD Combo

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DVD player We load a disc, then get msg. No Disk. Can someone help?

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Bad optical assembly, or carriage is not seeking "home''....accordianman

Posted on Mar 21, 2008

  • Bocchan Sep 27, 2011

    This is not at ALL a helpful answer. I'm having the same problem. Normal dvds like the disney disks, give me this, but it plays the Digiview Entertainment brand "Cartoon Craze" dvds without trouble. It seems like a regions issue, but all of the disks are region 1, and I've even tried the few region 0 disks I have. Nothing. And all of these questions lead to this unhelpful answer.



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Insert disk all i get i load then it eject disk

Well it seems that your DVD player is having an issue reading the disc, I guess the first question is what kind of disc are you trying to insert? Is it a burned DVD or is it a movie dvd? This model is not a Blu Ray so if you are trying to use a Blu Ray disc then it will not read it. If you are trying to read a burned disc from someone then more then likely the disc was not finalized and is unable to recognize the disc, because the finalization process is where all the the information is written about what kind of disc it is and the format, codecs, etc. OR maybe the laser is dirty or the DVD player has kicked the bucket. Finally, the product DESC says it can read DVD-RAM, DVD-RW, DVD-R, DVD+RW, DVD+R, VHS formats, but I have found that some DVD units do not like certain brands of Blank DVDs. I hope this offers some ideas for you and good luck!

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Shows no disk when there is a disk. how do I fix it?

Simply, some DVD players just will not play certain discs. Especially copies of discs. If your having trouble with a movie that is made for release, ya know, one you buy at a store.....then make sure the disc is clean, no scratches, and loaded correctly. Also, maybe buy a disc cleaner disc for cd/dvd players. Lastly, remove any discs, turn off the dvd player, unplug it for a minute, plug it back in, turn on and load a disc. Hope this helps.

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1 Answer

After disc is loaded, it says "unknown disc."

Is it a pirated dvd? If it is, do you know some dvd players won't read pirated dvds? And if it isn't, then your dvd player may be dirty (the lens). For that you would have to buy a cleaning disk. You can get one at Radioshack. Or maybe what type of dvd type is it? Is it dvd-r, dvd-rw, or what? Some dvd players have trouble reading dvd-rw sometimes.

Hope this helps.

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It may not recognize the CD if it is a copy. try an original CD and see if it works.

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Maybe the laser lens are dirty and need to be cleaned

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Most likely the dvd is dirty, scratched, or chipped. Try cleaning the dvd disk with a soft cloth (chamois works best). Look at the surface of the disk and if it is scratched lightly, dust and dirt particles, fingerprints, etc will cause refractions from the laser light in the dvd player, which is then read as an error by the dvd player. Cleaning it with a soft cloth will sometimes help.

If that does not work, hold the disk up towards a light source and look for light coming through from the other side. If this happens, the disk is unreadable and unrepairable as the data source has been corrupted.

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here is the link to the user manual, troubleshooting and venturer support contact details; Hope this helps, please post again if not :)

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