Question about Ahead Software Nero 6.0 (60045) for PC

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Nero shutting the computer down

We have Nero 6.6.0.18 on our computer. The other day, when I went to add a file (burning movies) it wouldn't accept the file, it'd kick me back to asking what file I wanted to add. I uninstalled/reinstalled the suite and now when it begins to transcode, about 10-15 minutes into it, my computer shuts down. I can burn music w/out problem, but I can't get a movie to keep going. I don't know what the heck happened because we've never had any problems before. We tried selecting different files, rebooting, checking the pc for space issues, memory issues and of course, scanned it thoroughly. I'm clueless. Your help is greatly appreciated!!!

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  • Lisa C Jan 01, 2008

    Thanks for the suggestion. I always have the computer on for downloading and it's not set to shut down/hibernate.



    I've also checked the event log and it isn't much help.



    It just doesn't make sense that it only occurs when I burn video, not audio and that it suddenly started doing this.



    I'll keep plugging away, thanks! Happy New Year!

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  • 103 Answers

Is your computer setup to go into standby, hibernate or shutdown after a period of inactivity? Check your power options in the control panel.

You might also check the event logs under administrative tools in the control panel.

Posted on Jan 01, 2008

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