Help i got trojans virus thats stopping my internet connectivity i can only get online if im in safe mode
Hi,
Trojan - That's the biggest threat to your PC/Notebook as it might help Hackers to collect some information from your PC.
3 Options :-
1. Download the Anti-Virus Software. The best one is :-
http://free.avg.com/us-en/download-avg-anti-virus-free-edition
Download , Save on Desktop . Install and Run. Restart the PC and Scan the PC.
Note - Virus already affected your PC functioning.
2. Format the HD ( Hard Disk ) and again Install Windows ( I always prefer that, if a person is using PC for Online transactions that might involve Credit Card, Account, Social Security or any personal information ).
3. Restore.
Go to :-
Start > Programs.> Accessories > System Tools > Restore.
( Best Option, if the system allow ).
Select the oldest Restore Point and it's all Done!!
Let me know, if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
If you do not have a virus program you will have to get one. Either that if you know the file that was infected try deleting that file. But virus's spread, so your best bet would be to get a virus removal program right away. When you start your computer in safe mode, make sure you choose the "with networking" capability and try to get avast
http://www.avast.com/eng/avast-free-home-antivirus-antispyware.html#11
It is free to use and just install and scan.
If you cannot access the internet you may want to try going to the store to buy an antivirus program. I recommend Mcafee Security Center.
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