Question about HP Compaq Business Notebook NX9010

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#1-07 Fail I cannot get past the Windows splash screen. I run the HD self test and get #1-07 FAIL. Is this a bad HD or a MOBO issue?

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Re: #1-07 Fail

Looks like hard drive problems or missing operative sistem so you can run a test boot up your computer in save mode when the computer try to restart press the key F8 and click on save mode if you can acces into it means you have problem with your software if not you have bad hard drive

Posted on Jan 01, 2008

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Running home ed windows on presario v2000 (now five yrs old) windows loads but harddrive continues to run inefectually - cant access programmes etc - then screen turns blank after approx 20-30mins - hard...

Backup your programs immediately to a thumb drive or external HD. The hard drive may be on the brink of failing. You can replace a hard drive, it's your information thats on it that you may not be able to if it totally crashes!

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pls take a look at page 2-25 resp. 1-4 on this document:

Apr 06, 2009 | HP Compaq Presario V2000 Notebook

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Won't boot up, Hard drive self test result #1-07 Fail

Hi there.
The hard drive has failed and you will need to replace it.
If the laptop is under a year old take advantage of the warranty and send it in to be repaired for free.

Good luck and thanks for using FixYa!!

Apr 06, 2009 | HP Compaq Presario V2000 Notebook

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Hard Drive Fail

I don't know the specific error code. There is some information on wikipedia
You could try reformatting, which may or may not help, but the line at the bottom is: do you want to risk your data to a dodgy drive?

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Laptop wont boot

windows cant be bad, seems your laptop is not geting throught POST (power on self test)

I could probably fix or find the reason If I where near you but not much I can say from here.

Id take it to a professional for analysis, simple problem analysis shoudnt cost itself at all. so.

easyer on all of us that way.

Mar 27, 2008 | Dell Inspiron 6000 Notebook

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Laptop won't BOOT


This is VIkram Kumar Thumu from India- Hyderabad. I have seen your message at this web site... and I would like to provide my solution on the issue.

Well, the message " 1-07 test failed " by HDD test in BIOS confirms that Hard Disk Drive of your Laptop is gone bad .
Hence to resolve the issue, need to replace a new Hard Disk Drive for your notebook.

I am sure that this will resolve the issue.

If you have any queries or issues you can mail at I'll be glad to answer ...

Thank you.

Vikram Kumar Thumu

Feb 19, 2008 | HP Pavilion ze2000 Notebook

5 Answers

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Have you attempted to run in Safe mode?  Does it boot there.  If you boot to safemode and it locks on MUP.SYS most likely just the OS needs reinstalled.  Go in to CMOS (F10 on boot I think) and under tools there should be a hard drive test. 

Hope this helps

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2 Answers

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If I may ask a dumb question, was the new drive formatted prior to running the test? A unformatted drive will fail.

Sep 12, 2007 | HP Compaq Presario V2555US Notebook

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Harddrive self test

i cannot find anything on this, it may be a fault code because the self test didnt report back correctly, if you are able to boot into windows, right click on your c drive, properties and click tools, then run a check to see if there are any bad sectors or system files.

Sep 06, 2007 | HP Compaq Presario V2555US Notebook

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