Acer cystal eye web cam

Go to ACER web site and download the CAM Drivers and install them again. OR, go to the Control panel/devices/ and look down the list and look for an ICON suggesting a device is not recognized. Click on the ICON and select Update Driver.

Specially when you're using Windows XP, it happen to me as well.My solution is switching to Windows Vista, it work just fine...

ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.

even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"

go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system

If the blue light does not come on by the camera, then just the program is running and not the camera, it takes one program and one driver to run the Crystal Eye.

Here is the link to both files, make sure you have them both installed. Click on the link > click on Notebooks > click on Aspire > click on 5610 > download noth camera downloads > one is a driver, the other is the software.

http://gd.panam.acer.com/home/

Download and reinstall drivers from Acer website.

Here is the download page: Acer Service & Support

cam should be in my computer to activate it you need to double click on left side will be take pictures.
you need to configure it for yahoo and then it will automatically show when you video chat instructions for setup

Go to Yahoo Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and
set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and in blue writing click
on “Open the call setup assistant” and follow the instructions
on the left window.

may be the driver files are missing .. just update it and see ...

You would need to install the Acer software suite package then link to that.

i had to have my computer redone as i had some trogens and now the only way i can get my web cam to work is go on my space. i have reinstalled it and all but i cant find how to get it to come up

hi that would be simple if you find the folder in which the web cam icon is located right click on the icon scroll down to send another window should open up on the side then click on desktop(shortcut) this should put the icon as a short cut on the desk top.
NB:
the icon that you right click on must be the icon that acesses & activates the crystal eye web cam.

hope this solves your problem.