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New product failing

Just purchased a Core 2 Duo processor E6550, Gigabyte m/b (GA-G31MX-S2), and 2G OCZ Gold Series RAM (PC-6400). Installed all items into case. Upon start-up, components start but cpu fan immediately slows & quits. I noticed that with 4-pin ATX plug in place, problem occurs. But when I remove 4-pin ATX plug & only use 24 pin ATX, cpu fan will run. Tried with 2 different power supplies (1 being an Aspire ATX-A500W). Same problem with both P.S. Is this a faulty m/b or some other problem? Also hear no system beep on start-up. If help is possible, I would appreciate it. Hate to send it all back if problem can be narrowed down. Thanks in advance. Bill

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Re: new product failing

Well, it sounds like it is a mobo problem if u tryed other power supplys, i would test the 4-pin ATX slot in ur mo and see if it is grouding this or shoting it out, umfortualyy u will problem have to have that done professionaly

Posted on Jan 05, 2008

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