Question about Asko 24 in. D3120 Dishwasher

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ASKO Overfill protection tripped

Hi, we have an Asko D3120 dishwasher that had a blocked pipe and the overfill protection was tripped. I've cleared the pipe and the water immediately pumped out of it. Now when I plug it back in the pump is still running and can't be stopped. Pushing the power button on the machine has no impact nor do any of the other buttons. The only way to stop it is to unplug it from the mains. I've run Asko and they tell me it requires a service techinician at a cost of $95 per 15 minutes plus parts. Since I know the problem was a blocked pipe and now it's not blocked I'm hesitant to pay a technician to come and 'reset' the machine. Does anyone know how I can reset it myself or what needs to happen for it to register that the problem is now resolved? Drain function runs continously unless circuit breaker turned off. Indicator for cycle flashes and even if you turn the dishwasher off with power button the drain function contines to rum until power is disconnected at breaker for a few hours. Asko suggested too much soap and had me run a cycle with vinegar. Next load of dishes did the same exact thing.

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  • Anonymous Jan 27, 2008

    I had the same issue with a S3121, except it was the front panel we needed to remove. Here are the instructions sent from Asko tech support :

    Below are instructions for removing water from your dishwasher’s base pan:

    Tools needed: TORX 20 screwdriver (NOTE: Make sure it is SHORT !! 3in.)

    -Turn off power to unit at circuit breaker

    -Remove the 2 screws on the face of the toe kick and slide the toe kick away from the machine.

    -Remove the 2 screws from under the left and right bottom corners of the access panel. The access panel should pull straight down. If it doesn’t, there may be two more screws at the top of that panel that need to be removed.

    -Now, remove the 4 screws from the galvanized guard plate. There will be 2 on the face in the upper left and right corners and 2 pointing up under the door on the left and right side. Now pull the galvanized panel out.

    -You should see a row of parts such as wires and circuit board. Place your hands directly under these parts and you should feel water in the base pan.

    -If there is water, please remove with a sponge or a turkey baster and then hold down the start/stop button for 5 seconds to reset the unit. (NOTE: While this area seems small I removed around 500ml of water !! Also small hands help).

    If there is no water, please give us a call back and we can set up a service call.

    This took about 1 hour (including swearing and finding a torx driver). Hopefully there is no next time - now that I know, I think it should take about 30 mintues. Still a pain !!

    Hope this works for you as well.

  • Anonymous Apr 04, 2008

    (Second time that) I also have the same problem (pump is still running
    and can't be stopped). If I pour water in while the pump is running,
    the water drains efficiently. But flashes and cant stop.I'm happy to
    find this site. Hope it will save me a 100+$ 2nd call.

    JP, Montréal (Québec)

  • Tourlou Feb 16, 2009

    Exact same problem!.

    I put it on the side, removed a kickpanel, did not do nothing, and it ran OK for 1 week.

    But the problem came back. When the pumped runs, there is one way to stop it: put the breaker off or unplugged it!



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Remove the backpanel of the machine, and look if there is water at the bottom of the machine. If so, use a towel or so to dry up the water. This should solve the prob.

Posted on Jan 24, 2008

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My 3120 was not 'installed' (running standalone in laundry during renovations). Angling the unit forward to 30-40 degrees caused the water to be expelled from under the unit and instantly stopped the pump - cycles working again no problems.

Posted on Jun 08, 2008

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The tipping method worked for Me. Just unscrewed it (fixing screws behimd the black caps insideat the top front edge) and slid it out and tipped it foward about 20 degrees and out came the water and I had a happy wife again.

Posted on Nov 17, 2011

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Posted on Jan 02, 2017

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SOURCE: ASKO Overfill protection tripped

I can vouch for the overfill protection solution. I have a Asko 1385, dried the overfill pan, and Whala!! worked just fine. Otherwise the pump just kept running and wouldn't shut off. Thanks for the tip!!!

Posted on Dec 28, 2006

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Ok, heres what you have to do. Remove the lower toe kick and then remove the panel behind that to gain entry to the lower portion of the dishwasher wher the guts are. You will also have to pull out the little brackets that hold the toe kick and all the screws will be t-15 or t-20 torx (little star shaped bits) Once you have all the panels out of the way, you will find water in the bottom of the tray there tripping the overflow switch. Remove the water with a wet vac or towel or something and the drain pump will stop running. If you can't or don't want to do all this, then just let the dishwasher sit for a few days or so and eventually the water will just evaporate and everything will work normally. Hope This Helps!

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