Technical Support, Instructions & Repair Service

Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum

Oxygen 3 will not turn on

shared by 12 users

posted by drentz on Dec 31, 2007


I was vacuuming and my electrolux oxygen 3 just shut off. I cleaned out hoses and replaced bag. I waited 30 minutes, but nothing happens when I plug it in. No lights come on or anything.
I have the same problem
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

11 Other Users Have The Same Problem

Posted by Guest on Oct 18, 2008

It just stopped. We checked out the SUMO board and, sure enough, the fuse had blown. Certainly not a quality vacuum.

Posted by pcmeiners on Jul 25, 2008

Same problem....
Only used it 12 times, filter is absolutely clean, new bag for testing
First, the hepa fillter does not have enough surface area, the entire filter should have been much bigger. As a result, there is considerable back pressure...just try to remove the filter if the vacum is on.. this adds to the load on the motor, no wonder the overload circuit kicks in. Overall I will never buy a "Electrolux" (rebranded) again. Poor engineering...100% the company was aware of the shutdown issue before it was released. What a scam.

Posted by vespaet3 on Jun 25, 2008

This is interesting, as I have the same problem. Oxy 3 Electrolux worked fine one day, and won't turn on the next. The lights come on, but nothing else. Is this likely to be a circuit board failure as well?

Posted by Guest on Jun 07, 2008

I was vacuuming and my electrolux oxygen 3 just shut off. I cleaned out hoses and replaced bag. I waited 30 minutes, but nothing happens when I plug it in. No lights come on or anything.

Posted by Dust Mite on Apr 14, 2008

Okay, so the manual says to hit the reset button, but I don't see a reset button anywhere.

Best Solution

posted on Jul 31, 2008
FixYa! (100)

Rob Ristin

Rank:Guru Guru
Rating: 91%, 44 votes

This is often caused by a failure of a fuse on the Sumo board, or occasionally by a failure of the cord reel. I just posted a rather extensive set of instructions on how to check these things as a response to a different thread, but I will repost them here:

--
There is a board in the back (called the "SUMO board") which has a fuse hardwired to it. Most of the "no go" problems with this machine are related to this.

In order to check it, you'll want to take a thin flat-head screwdriver, and gently pry up the silver panel on the top of the machine. The easiest place to do this is on the side of the panel, as far toward the rear of the machine as possible.

You will then need to remove the 2 Torx screws on the rear panel, and the top body of the machine should then be able to be removed. There are two clips in the bag chamber, directly under the back portion of the bag compartment lid, which can be pressed in to facilitate removal of the back cover.

The sumo board will be sitting directly on the top of the machine, and the fuse in question will be on the right if you are looking at it from the rear of the machine. Unfortunately, if the fuse is blown, you will have to replace the entire circuit board. (Unless you feel very comfortable with soldering a new fuse onto it, which I do not recommend for safety reasons.)

You can also check continuity of the cord reel from here. On the right hand side of the board are two spade terminals leading to wires running down into the cord reel assembly. One black, one white. Checking the continuity between these terminals and the ends of the power supply cord will allow you to determine if the cord reel is providing power to the machine.

Accessing the cord reel will require you to remove the six Torx screws holding the main body to the base. Two of these are on the rear of the machine, and are very deep inside; so you will require a very long-shanked Torx driver to get at these. Two more are inside the bag chamber at the rear, and the other two are on the front handle assembly. This will allow you to lift the main body away from the base, and if you are replacing the cord reel you can pull the wires from the spade terminals and the socket on the sumo board, and feed them back down into the cord reel chamber to remove the old cord reel.

Reassembly is simply a reverse of the previous. Beware, however: getting the cord reel to align is something of a chore, so make sure that you have the retraction system functioning before you put the whole thing back together, or you'll be bummed when you finish reassembly and the cord won't retract.
(I've definitely never done that. Nope. Never.)

Hope that helps, good luck.

-R

Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on oxygen 3 will not turn on:


I don't want to Accept this solution

Best Solution

posted on Jan 19, 2008
FixYa! (100)

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Just had the same thing happen after using the new vacuum for 8 months. Saw this post and that there was no solution so I called the local serviceman. Turns out that this vacuum that we paid almost $600 for because it was an Electrolux is actually made by Eureka. They bought Electrolux and are slapping the name on their product. The gentlemen told me that electronic circuit boards are failing on a regular basis on these machines. We'll have to take it in and will have to wait 2.5 weeks for the part to come in and the repair to be done.

Like everything else these days, "this is not your mother's Electrolux". Our last one lasted 25 years!
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on oxygen 3 will not turn on:


I don't want to Accept this solution

Solution #3

posted on Aug 14, 2008
Not Rated (0)

Aerus 1

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Attention rebranded Electrolux Owner
If you live in the Oklahoma City area I still sell the the original Electrolux. It is now called Aerus Electrolux. We do work on the the orange thing. But why keep something that don't work.
Trade it in.
Aerus Electrolux
2409 N Council Rd A
Bethany/ Oklahoma City
405-787-3272
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on oxygen 3 will not turn on:


I don't want to Accept this solution

Can you Help with these Vacuums problems?

Electrolux EL7020A Oxygen 3 Ultra Canister...
The machine has a new bag, the filters new, machine is...

Electrolux EL7020A Oxygen 3 Ultra Canister...
Hi New to this site - seen you had a "fix" to...

Electrolux EL7020A Oxygen 3 Ultra Canister...
seg

Electrolux EL7020A Oxygen 3 Ultra Canister...
Just a very weak rewind action on the power cord. Is it...

Electrolux EL7020A Oxygen 3 Ultra Canister...
Hi! I've been having a problem, when I hit the button to...

11 Other Users Have The Same Problem - Continued

Comment by Dust Mite, posted on Apr 14, 2008

Welp, it appears my problem is not so uncommon... I was happily vacuuming my carpet with our two week old Oxygen 3 and it just stopped working. I turned it off, unplugged, changed the bag (although it had a fresh bag already), waited an hour and tried again... no luck. I read that there is a reset button, but can't find it, I'll have to dig out my manual. Any other suggestions anyone? Aside from it not working, I've really enjoyed it so far!

Comment by Guest, posted on Apr 14, 2008

Sure enough, same thing happening to mine.... have only had it for two weeks. Love it's suctioning power, but while happily vacuuming yesterday and it turned off... won't come back on, no lights, nothing..... tried turning it off and on, disconnected all hoses, replaced bag. No luck.

Comment by chemer, posted on Mar 30, 2008

Similar problem here...vacuum will not stay on. Turns on for a second, then turn off. Try again same thing. Replace bag / filter / check hose, same thing. Thing is a p.o.s. DO NOT BUY ONE! This is my second. The first had many issues surrounding cheap manufactuing. Telescoping wand breaks easy, and is currently duct taped together. I am preparing to try dragging it behind my car down the highway...maybe that will fix it. Can't hurt, it doesn't work now. Not to mention, the buttons get harder to actuate with age...my thumbs are killing me from trying to tourn this damn thing on.

Comment by Guest, posted on Feb 21, 2008

Suspect overheat function of cleaner faulty. Cleaner shut down after 10 mins of use (overheat light) cannot be reset three days later.................

Comment by Guest, posted on Feb 21, 2008

Same as above

Comment by h8mmerdwn, posted on Jan 08, 2008

tried reconnecting all connections, disconnecting power, etc. no lights at all when unit is plugged in.
Loading problems.

Need Immediate Assistance?
Chat Live Now!

Repair Service

Prescreened Contractors

Get Matched to Prescreened Appliance Services

Category
Zip code

When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!