Question about Dell 924 All-in-One InkJet Printer

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Jammed printer 924 Ink Jet

How do I unjam my printer? Please respond.

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Re: Jammed printer 924 Ink Jet

Find where the paper is jammed. You may need to tug on the paper gently but firmly. If it will not budge one way, try to go the other way! Be carefull not to damage components.

You may need to lift the cover above where the printed paper comes out!

Posted on Dec 31, 2007

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My 944 photo printer says its jammed, how do i unjam it i've never used it and just took it out of packing box, how do i unjam it.

open all doors on the printer and look for any "orange colored" tabs of plastic and remove them. Your ink cartridges could also have things on them. But I would just look in the covers and see if you missed and orange plastic or tape.

Best of luck..

Nov 19, 2010 | Dell 946 All-In-One InkJet Printer

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Jammed Cartridge

You need to clean the encoder strip, the clear strip behind the carriage. You can wipe it carefully with a damp Qtip because with too much ink on it the carriage thinks it's not moving.

Oct 29, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

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I installed a new cartridge and the printer CARRIER JAMMED

Jam means there is somthing stuck at the exit of the paper, it should be paper stucking there, could be small you donot recognize it. check the enterance and the exit of papers place .

Thanks for using Fixya

Oct 12, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

My Dell All-in-One 924 Printer stays in copy mode

hi  s_witt212  :

u can rest assure ., cause the default mode onthe printer is : mode -copy .

all dell ink jet printer model s have that as the default option .

the other modes are mode scan and mode fax . 

u can choose any mode based on ur need .

hav a gooday !

Jul 25, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I'm trying to replace black color cartridge, but get an error message: carrier jam How do I unjam it? Already did the unplug- check for paper jam and luck!

Remove all paper...(inspect closely for paper jammed way inside!)

also remove both ink cartriges, reinsert them one at a time carefully and properly....also double check the number code on the ink

the jam error could be either paper or cartriges confusing the printer. let me know if it works....k

Apr 19, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer


On the paper jam ,I tried to pull the ink cartridge over to center. It came over a little & then it jammed up.I noticed the ink cartridge lock tab had popped up & jammed it to the right , once I got the tab back in place the code cleared & it works good now.

Aug 24, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Problem with Dell ink jet refill....

Are you using the Dell software to replace the cartridge?
If you where just replacing without running the software then it wont know you have replaced the cartridge.
Let me know.

Apr 24, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell All-in-One 924 Ink Jet "phantom" paper jam

I had the same problem and it was really getting annoying. I opened it up and took out the ink cartridges and put them back in then I turned the thing off for about 10 minutes. Mainly so I wouldn't smash it out of anger. When I turned it back on I printed a test page and all was well. I don't know if this will work for you, it seems pretty random but you just never know. Good luck!

Jan 16, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

924 printer jam

make sure your carrier belt isnt broken

Dec 31, 2007 | Dell 924 All-in-One InkJet Printer

1 Answer

Carrier jam

i had the same problem and i'm almost positive it's because i do not have a color ink cartridge in my printer. i called the technical support and they said that both ink cartridges have to be in the carrier for the printer to work. even if one of them does not have ink in it. hope this helps. (for me too)

Dec 18, 2007 | Dell 924 All-in-One InkJet Printer

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