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Posted on Dec 31, 2007

Blu Ray! Help!

I purchase a PS3 on 12/30. I have it hooked up HDMI. It plays movies and games with no problem until you load a Blu Ray disc.... when we do this we get no signal on our tv. we can hear the sound from the movie but no picture! I called Samsung and they say it is a PS3 issue. I went to the store today 12/31 and got a brand new PS3.... same thing happened right out of the box! i did the upgrade to 2.0 and it still happens. i restored the system defaults, still doesnt work. FINALLY got ahold of a rep at Sony! He is making us restore the default settings (which takes 3 hours!) and swears this will fix it! Anyone hear of this before??? Thanks!

  • DTate Jan 03, 2008

    I have the same problem usung a samsung 1080p set.

    BLU ray movies do not play.

    Warning (the video cannot be played (80029940)

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  • Posted on Jan 03, 2008
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It sounds more to me like you have the video settings for your tv wrong, and the blu-ray is trying to play in a resolution that your tv doesnt support. Go into your HDMI settings again, and go through each of the "checked" resolutions, test each one by one selecting each and then pressing i believe x to test. If a picture is displayed right away, the resolution is supported, if the screen goes black...wait 30 sec or press circle and it will return you back to the settings screen. Unchack any that diddnt give you a picture right away when you tested..then save and try....

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2answers

My ps3 plays games but will not play blu ray movie

You can try clear your movie data from the discs you\'ve played (according to Fox that\'s sometimes the culprit when a disc won\'t even load): restart your PS3 and go to the video menu and scroll up to the BluRay Data section. Go into it and check that it has saved some info for your movies. Now deleted all the data in this folder except the shared data crap, and hopefully your movies start perfectly!!



If that fails try the following:

In the XMB(menus) go to Settings ---> BD/DVD Settings ---> BD 1080p 24 Hz Output (HDMI). Turn that off. This has also been known to work.
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My ps3 will play ps3 games but not dvds. it loads the dvd then turns black. Any suggestions?

You can follow below steps to play DVDs on PS3.
Step 1: Insert Blu-ray disc into PS3's Blu-ray drive. Playing Blu-ray disc movie works exactly the same way as entering a game, except you need to head into the Video Tab in your PS3's home menu, rather than the Game Tab. Highlight the Blu-Ray and press X to start it immediately.
Step 2: Now the Blu-ray disc will load like a traditional DVD. Use your controller to access the menu, and use the D-Pad to select your option and press X to enter. When the media is playing, you can press triangle to open a mini-menu that will give you access to options such as subtitles, audio channels and volume. You can also access the main menu, using the arrow keys to navigate. Press triangle again to close this menu.

However, if you can't do it successfully, try to convert DVD to regular video and transfer to PS3.
Step 1: Download and install Leawo Blu-ray to PS3 Converter, and then launch it.

Step 2: Get source Blu-ray movies ready. Insert Blu-ray disc to the Blu-ray drive, or get source Blu-ray folders ready for loading and converting.
Step 3: Load Blu-ray sources
Click "Add Blu-ray/DVD" button on the program interface. This Blu-ray to PS3 converter would then guide you to browse source Blu-ray movies for loading.
Note: After loading source Blu-ray movies, you could select subtitles and audio tracks, play source Blu-ray movies, edit Blu-ray movies, snap screenshots, etc.
Step 4: Do output settings

Next to the "Add Blu-ray/DVD" button, click the dropdown box and select "Change". You will then arrive at the Profile setting panel to select output format from "Format" group or "Device" group. Select "MP4? from "Format" or directly choose "PS3? from "Device > Sony".

Optional settings: After you've set the output format, click the same dorp-down box and click "Edit" option and then you could adjust video and audio parameters of selected profile, including: video codec, audio codec, bit rate, aspect ratio, frame rate, channel, etc.
Step 5: Start converting Blu-ray to PS3

Back to the main program interface, click the green "Convert" button. You could then set an output directory on the right popup sidebar. After setting output dirctory, click the below convert button to let this Blu-ray to PS3 Ripper instantly start converting Blu-ray to PS3 videos.
Note: Internet connection is required during the whole conversion.
After you convert Blu-ray to PS3 friendlier videos, you can transfer the videos to PS3 and then start to play Blu-ray on PS3 in a indirect way. For details, you can read the extension part.
For more details, check: Direct and Indirect Ways to Play Blu-Ray on PS3

play-blu-ray-on-ps3-sc0argftqvwjsqq3lwa1qgma-5-0.jpg
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My ps3 iant reading games or blu ray discs how can i fix this myself?

I've been told that Blue Ray movies don't work on PS3 unless you use an HDMI cable; but I haven't tested that. Also, some Blue-ray on PS3 load as movies, some load as games depending on the content. So check the automatic play feature, see if you can select the BD from the video section. On your Xross media bar, go to videos and see if there is a blue disc (BD-rom), click X.

Also make sure that the movie is actually blue-ray. Some old HD movies are sold off on eBay, etc as Blue ray when they aren't. Check it on Blueray.com, if the movie isn't listed it may be HD only.
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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...

f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

5helpful
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PS3 WILL play games but NOT Blu-ray or regular DVDs

hold the power button down when it is red till you hear the quick beeps then select the file restore. this is a diagnostics screen...you may have to hold the power button in for several seconds....does your ps3 work on a non hidef tv?
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Occasionally the software on most blu-ray players needs to be updated to the newest technology. The reason some discs play and some don't is because the discs that play are most-likely older movies or from a company that still used the "outdated" software. So the discs that don't play (most likely discs made with the updated software) won't play on your player until you've update the player's software. To do this visit, in your case, Sony's website for update info. There are a few ways you can get the info. You can download it directly to your player (if it has online accessibility) or you can request that they send you an update disc. Either way, most companies provide the update for free. Hope this helps, good luck!
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Is the Firmware going thru completly What version do you have for the UP5000?
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Are you able to play other discs on your player? Did you get your discs from a reputable distributor? and not at a flee market? Could be that your discs aren't giving the proper signals.
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