I purchase a PS3 on 12/30. I have it hooked up HDMI. It plays movies and games with no problem until you load a Blu Ray disc.... when we do this we get no signal on our tv. we can hear the sound from the movie but no picture! I called Samsung and they say it is a PS3 issue. I went to the store today 12/31 and got a brand new PS3.... same thing happened right out of the box! i did the upgrade to 2.0 and it still happens. i restored the system defaults, still doesnt work. FINALLY got ahold of a rep at Sony! He is making us restore the default settings (which takes 3 hours!) and swears this will fix it! Anyone hear of this before???
It sounds more to me like you have the video settings for your tv wrong, and the blu-ray is trying to play in a resolution that your tv doesnt support. Go into your HDMI settings again, and go through each of the "checked" resolutions, test each one by one selecting each and then pressing i believe x to test. If a picture is displayed right away, the resolution is supported, if the screen goes black...wait 30 sec or press circle and it will return you back to the settings screen. Unchack any that diddnt give you a picture right away when you tested..then save and try....
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You can try clear your movie data from the discs you\'ve played (according to Fox that\'s sometimes the culprit when a disc won\'t even load): restart your PS3 and go to the video menu and scroll up to the BluRay Data section. Go into it and check that it has saved some info for your movies. Now deleted all the data in this folder except the shared data crap, and hopefully your movies start perfectly!!
If that fails try the following:
In the XMB(menus) go to Settings ---> BD/DVD Settings ---> BD 1080p 24 Hz Output (HDMI). Turn that off. This has also been known to work.
I've been told that Blue Ray movies don't work on PS3 unless you use an HDMI cable; but I haven't tested that. Also, some Blue-ray on PS3 load as movies, some load as games depending on the content. So check the automatic play feature, see if you can select the BD from the video
section. On your Xross media bar, go to videos and see if there is a blue disc
(BD-rom), click X.
Also make sure that the movie is actually blue-ray. Some old HD movies are sold off on eBay, etc as Blue ray when they aren't. Check it on Blueray.com, if the movie isn't listed it may be HD only.
f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.
If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.
Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.
Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.
If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.
**EDIT** Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/
hold the power button down when it is red till you hear the quick beeps then select the file restore. this is a diagnostics screen...you may have to hold the power button in for several seconds....does your ps3 work on a non hidef tv?
The Blu Ray Diode fried when you shut the power switch on in the back. The PS3 uses 2 different lasers to read disks. One for standard dvd's and cd's and one for Blu Ray. The only way to fix your PS3 is to replace the Blue Ray Diode or laser lens. I would recommend paying the $150 bucks to have sony replace unless you know something about Diodes and lasers. If you hold down the eject button for 10 seconds it will reset your laser and then you should be able to shut the power down in back safetly. Formatting and or resetting the hard drive won't do a thing if your diode is fried. I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game. Check What Resolution You Have Saved On the PS3 Maybe When It goes Blu-Ray Its To High Res For The Standard TV..
if you felt i have spent my time to help you... a very helpful rating is appreciated for answering ur query...
is your screen a full hd one ? if not, verify your resolution settings in the ps3 system settings ; you may experience problems if you allow you system to run in a resolution not supported by your TV .
try replacing the cables with a new there are time that the cables gives poor reception.. i hope this work please tell us if this works and we will not stop to find an swers for you thank you and Godbless..
Could be an overheating issue.. Is there enough air circulation around the unit? Is it possibly dusty? try and perform minor servicing (use a can of compressed air incase if there's dust causing problems)