Question about Sony Playstation 3 (PS3) Console

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Blu Ray! Help!

I purchase a PS3 on 12/30. I have it hooked up HDMI. It plays movies and games with no problem until you load a Blu Ray disc.... when we do this we get no signal on our tv. we can hear the sound from the movie but no picture! I called Samsung and they say it is a PS3 issue. I went to the store today 12/31 and got a brand new PS3.... same thing happened right out of the box! i did the upgrade to 2.0 and it still happens. i restored the system defaults, still doesnt work. FINALLY got ahold of a rep at Sony! He is making us restore the default settings (which takes 3 hours!) and swears this will fix it! Anyone hear of this before??? Thanks!

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  • DTate Jan 03, 2008

    I have the same problem usung a samsung 1080p set.

    BLU ray movies do not play.

    Warning (the video cannot be played (80029940)



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It sounds more to me like you have the video settings for your tv wrong, and the blu-ray is trying to play in a resolution that your tv doesnt support. Go into your HDMI settings again, and go through each of the "checked" resolutions, test each one by one selecting each and then pressing i believe x to test. If a picture is displayed right away, the resolution is supported, if the screen goes black...wait 30 sec or press circle and it will return you back to the settings screen. Unchack any that diddnt give you a picture right away when you tested..then save and try....

Posted on Jan 03, 2008


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