Question about Avaya Lucent Partner 616 Phone

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Static in phones

I have a Lucent Partner 103H phone system I dial tone from my provider but not on the phone after power went out in building. I can dial out and I can receive calls but just static in ear piece

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  • Anonymous Mar 17, 2014

    My phone have no power and all the calls that I received went straight to voice mail. do you have any solution to my problem?



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Static on Partner systems is not too uncommon and more likely as the system ages. These systems use relays (electric switches) to connect to outside lines and extensions. The static is usually from a faulty relay, but sadly these are not really repairable by end users. A power outage is sometimes associated with spikes - short high voltage conditions that occur as the power comes back on. Any vulnerable component may fail at that time. The solution is to replace the bad circuit pack. These are available used - just use your search engine. Prevention can be as easy as installing a good surge and spike protector power strip between the system and the outlet.

Posted on Feb 08, 2008


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