Question about Palm Zire 71 Handheld

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Palm desktop application error

How can this be repaired?

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What kind of error do you get?
When is it happening?
When did it start happening?
Is it on the Palm or the Computer?

Posted on Jan 07, 2008


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On my window update i get error code 663

Click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

or click start type in event viewer press ENTER

you might be able work your way through the problem

The 633 error is a connection problem that appears every time you try to use the modem on your computer.

It states "modem is already in use" and prevents you from accessing the Internet.

This problem mostly appears when a device with incompatible drivers has conflicts with the modem driver on your computer system.

The major software that causes this error is the Palm Pilot Software.

With some simple troubleshooting steps, resolve this modem communication error.

Shut down all currently running applications and restart your computer.

Press "F8" repeatedly before Windows begins to open the Windows Advanced Options Menu.

Scroll down and select "Safe Mode." Press "Enter" to log into Windows Safe Mode.

Safe Mode is used for troubleshooting and repairing system components.

Click the Windows "Start" button and select the "Control Panel."

Double-click "Add or Remove Programs" to open the programs window.

Click "Program and Features" (Windows Vista users) and select "Uninstall a Program" to open the programs window.

Click the incompatible software (e.g., Palm Desktop and Synchronization Software) and select "Change/Remove."

Click "Yes" to confirm and uninstall the program from your computer.

Restart your computer normally to complete the process.

Hope this helps

Nov 13, 2012 | HP Pavilion A6400f Desktop PC, Refurbished

8 Answers

I had a TREO650 and have replaced it with a Treo700wx. I want to have the Palm Desktop information on my new phone.

With this method of upgrading your handheld, you'll transfer all PIM¹ data from your existing user name to your new handheld with the same user name. You will also transfer all third-party applications to your new handheld. Caution: Some third-party applications may not be compatible with your new handheld. Your handheld will crash, freeze or display an error when these third-party applications conflict with your new handheld. If you notice performance issues or problems after transferring third-party software to your handheld, follow our steps for diagnosing third-party software issues.
  1. You must install the version of Palm Desktop and HotSync Manager included on the CD-ROM with your new handheld, even if you already have an earlier installation on your computer, and even if you will synchronize with Microsoft Outlook. This ensures that the desktop components of any new handheld features are added.
  2. Put the new handheld's CD-ROM² in the CD-ROM drive.
  3. Follow the installation instructions that appear.
  4. When prompted, select the existing username of your old handheld.
  5. During installation, you will be asked to perform a HotSync operation. Use the same existing username as above.
  6. Once installation is complete, your PIM¹ data and third-party applications will be transferred to your new handheld. Your new handheld will have the same name as your old handheld.
  7. To avoid confusion, change the name on your old handheld once you're sure that you have all your data transferred to your satisfaction. If you're going to sell or give it away, you may wish to perform a hard reset to erase all your personal data.
  8. With this method, you have a greater likelihood of encountering third-party application incompatibilities. If you notice performance issues or problems after transferring third-party software to your handheld, follow our steps for diagnosing third-party software issues.

Oct 15, 2008 | Computers & Internet

1 Answer

Error in Palm Desktop on PC

You need version Palm desktop v6.2 (not v4) to run under Vista. If you have the 64 bit version of Vista you will have to use Bluetooth to transfer data, not USB. Enjoy and please rate this post.

Mar 21, 2009 | Palm Tungsten T3 Handheld

2 Answers

Visor Deluxe OS3.0.1 Fatal Error

Your application is for an upgraded version of the Palm OS. Say you had a Palm OS version 2 or something. If you download an application for Palm OS 5, obviously it won't work because the application is for a later version. Make sense? To remedy this, you will have to delete the application and get one with a version that matches or is lower than your Palm's.

Mar 16, 2009 | Handspring Visor Deluxe Handheld

1 Answer

I get an error message everytime I tr to sync.

I had the same problem. I found that by removing Addit from my Palm and reinstalling Palm OS without the Addit software, it cured the problem. Never had a problem since I removed Addit.

Apr 01, 2007 | Palm TX Handheld

3 Answers

Connection is lost (6410)

First open the HotSync custom menu, start changing conduits to do nothing. Work your way down the list until you end up with a complete HotSync. If you still have the 6410 error, unplug the USB adapter, replug and try your HotSync again. The USB adapter may be the week link in this equation.

Sep 12, 2005 | Palm IIIe Special Edition Handheld

3 Answers

Won't sync to clean Palm

It may be due to a permissions issue on the workstation running the hot sync program

Sep 11, 2005 | Palm m105 Handheld

1 Answer

3rd Party application failure

First, reinstall the 3rd party conduit and related application. Next, check with the developer of your conduits to see if they have a patch or information on their software and the new Palm Desktop. If the problem persists, try the following: 1. Backup the c:\palm directory 2. Uninstall all 3rd party conduits 3. Uninstall Palm Desktop 4. Re-install Palm Desktop 5. Re-install all 3rd conduits. 6. Synchronize to test.

Sep 07, 2005 | Palm Tungsten T5 - Multilingual Handheld

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