Question about Sony Handycam DCR-HC90 Mini DV Digital Camcorder

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Re-insert cassette I continually get the "reinsert the cassette" error message 31:23. I have read that other Sony products have given similar messages, and that knocking them on the side will fix it. I have tried that many, many times, in many different ways. It fixes it for about 5 seconds. Whenever I try to record or view anything after that, the error reappears. Please help.

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Re: Re-insert cassette

The flexwire of the camera at the bottom of the mechanical assembly is already is need to repair that flexwire or replace the mechanical assembly to sony service center...

Posted on Feb 20, 2008

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Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23

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I get an eject symbol and beep and error code c32:11, original issue was that it ate a tape

The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck,
In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment.
Hope you will understand my sayings.
Thanks for using fixya.

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7 Answers

Reinsert cassette

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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1 Answer

Inserted cassete in wrong way in Sony camcorder CCDTRV68, not ejecting cassette Error codeC32:20

Sony camcorders C:31:23 error
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.
good luck
please mark the post with a fixya

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Reinsert cassette error... cannot record via tape

What error message is it giving to you ?? as this will be a good indication of fault.You have tried all the usual things to try by the sounds of things,

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