Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Pink Screen I have a Hitachi 50v500 that the screen went pink. I had a service company come out and they reset the eprom. It is doing it again after a month. How do I reset the eprom myself? Can you send me the pdf file?

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  • Anonymous Dec 31, 2007

    Same problem.

  • knighj1 Dec 31, 2007

    I have the pink screen and need to reset whatever.

  • guest3 Jan 06, 2008

    Same problem on same exact Tv right after warranty expired. Already had service guy come out less than a year ago ( for $75) and he reset something. Red went away for awhile. Trying to find out how to reset it myself now. Never will buy Hitachi from Circuit City again!

  • Anonymous Jan 08, 2008

    i have the same problem





  • Red cloud 08 Jan 24, 2008

    I have the red cloud, too, but my TV is almost 4 years old. Will Hitachi still replace the part for free?

  • Anonymous Nov 30, 2008

    screen is pink

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I have a 50V500A lcd with the red cloud problem I followed Varian sjuggestion and called number listed. In my case already had fixed. I was advised to fax bill to them for part cost reinbursment, I pay labor. they said it should take 4/6 weeks to get check. 1/18/08
Tv purchased july 2004

Posted on Jan 19, 2008

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I did the same thing today as varian..Hitachi paid for the part I paid 204.50 for the install. TV works great again

Bad design on the TV the light engine overheats and warps. Either get red screen or blue blobs

Posted on Jan 11, 2008

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You have the infamous "red cloud" as we call it and nothing you personally do will fix it. Here's what you need to do...we just went thgrough this about a month ago. Call Hitachi's customer RELATIONS department (not customer service) at 800-654-7013. Tell them what the TV is doing and that you believe you have a defective light engine. Now, they will initially act like they have not heard of this problem but they have. The will however give you the names of some certified dealers in your area to call. Once you have a tech out to confirm that you have a bad light engine (this will take the tech less than a minute once you turn the set on) call Hitachi's customer relations department back and tell them you have a bad light engine. All of a sudden, they will acknowlege the probelm exist and will Hitachi will call the dealer direct to confirm that's the problem.

Once they confirm the problem with the dealer you used directly, they will send out a brand new light engine and Hitachi will cover the cost.

Here's the kicker. If your TV is not still under warranty, ours was not, Hitachi will cover the part (cost around $1500) but you will have to pay for the install. Our install cost $400 but worth it to us on a $3600 TV that has been great up until the light engine issue. If you're still under warranty, Hitachi will cover the part and the install. DO NOT let any store or dealer tell you that you will have to pay for this part. Hitachi is replacing it with brand new light engines for free...you just pay the install.

Please deal only with the Hitachi customer RELATIONS department at the number I've listed above. That is the direct number to Hitachi's customer relations department. Hitachi customer service will not help you at all!

Once our light engine was replaced, and the tech replaced it in our home and did not have to take the TV to the shop, our TV is like brand new again! Good Luck:)

Posted on Jan 03, 2008

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A reddish cloudy swirl sweeps across part of my screen.


IF you are seeing a red or pink large oval area in the middle of the screen, I can tell you what the problem is.

It is not the lamp.

Let me know if you need more information--please confirm you have the red or pink oval.



SD TECH

Jan 09, 2010 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

How to reset the eeprom on a hitachi 50v500 tv to clear a pink screen


I have the Hitachi instructions for attempting this,

Understand---this model is prone to having a bad optical light engine--there are class action lawsuits in several states.

What happens is the heat from the lamp can damage the lens etc inside the engine. Usually there is a large red oval area in the middle of the screen.

Of all the ones I have done the reset on---it only cured the problem in a few of them. You can start out with a pink or red screen and after you do it you may see only the RED oval--if you do the engine is bad and currently is over 600 dollars wholesale--not counting major labor to replace it.

Let me know if you want the instructions and I will post them here.

If this information helped you, rate this solution as I do this here for FREE.

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Nov 17, 2009 | Televison & Video

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50" Hitachi Ultravision 50V720 with pink hue screen


Always research your model at www.HitachiServiceUSA.com.
Many entries for your model.....................T.

Nov 28, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

Pink Screen


You have a bad light engine. This is a common problem with that model. Go to www.hitachiserviceusa.com.

Oct 30, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

7 Answers

Pink Screen


There is a service bulletin for this problem - you need to reintialize the memory settings in the service menu - I have a pdf file showing how to do this.

Sep 09, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

Um I JUST BOUGHT a 50v500 tv


Contact a parts dist. They may be able to provide you with information regarding this part

Sep 04, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

Pink cloud covering most of the screen


If the pink spot appears as mostly a circle in the middle if the screen then a light engine is needed. If it is an even coverage than possibly just a memory initilization needed by a technician.

Jan 13, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

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