Question about Konica Minolta magicolor 2400 Laser Printer

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Minola print smudge

My Konica minolta magicolor 2400w has a regular mark on the printout that has no color about 1 inch long 4mm wide. It looks a bit like the toner has been dragged off before fusing. Its always in the same place and it appears in a second place on the same line but not as big?

This question was in the troublshooting guide....answer seemed rather vague.....I have the same problem..... it occured just before or after I replaced the imaging unit.....I can't remember as I replaced the black toner cartridge a few days later thinking that would solve the issue.....it didn't...It seems like it started just after the imaging unit was replaced, but I am just not sure

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I had a similar problem, but just a vertically colorless stripe. After changing the resolution from 1200*600 to 600*600 and then printing a page the error disappeared. Setting back to 1200*600 had no further effect. The stripes were no longer printed out. Driver bug?

joe

Posted on Dec 21, 2008

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Pleas check the imagine unit drum, is it clean or does there are the same marks as in paper.
if yes, the IU drum cleaning or drum itself is damaged and needs to be replaced.

Try:
after sending a print job, when printer has take a paper from tray, open cover, open cover before the paper enter the fusing unit, then you can see, if the mark is allready in the paper then the problem is in the IU or toner cartridge, if not, then fusing unit rollers.

Posted on Jan 11, 2008

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SOURCE: Regular toner drag marks on printout

MACHINE DRUM UNIT, IMAGE BELT, AND TONER UNIT NEED TO BE REMOVED AND CHECKED AND CLEANED IF THEY LOOK GOOD THERE MIGHT BE A PIECE OF PAPER BLOCKING THE LASER SITE AREA INSIDE THE MACHINE IF ALL IS GOOD, CHECK THE FUSER FOR WOREN HOT ROLLER ,DIRT OR PAPER WILL BLOCK THE IMAGE TH THE PAPER

Posted on Dec 31, 2007

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