Connection to my computer

You can purchase a replacement USB cable for Samsung YP-Z5 MP3 Player from amazon >>LINK

wait for battery to exaust... after that it will restart when you will charge it..

1. Connect the USB cable to your computer.
2. Press and hold the button while plugging the other end of the USB cable into the YP-Z5.
3. When the display shows USB Connected, release the button.
4. The device is now in USB mode.
5. When through, you must safely remove the USB device. Note: To safely remove the USB device, right click the USB icon ( ) in the bottom right of your screen, and then click Safely Remove Hardware.
   

1. Upon disconnecting the device, it will return to MTP Mode.

First thing you can do here is to reset the unit to its default settings so all settings will be clear and that will help fixing this problem....and also try connecting this unit to a different computer and check if it will be conencted fine because if it will stay connected to you can update of flash the software for this ....

please help!!!!!
i have a samsung GT-S5600V ive installed the software for it 'USB cable' and 'Samsung new PC studio' and ive connected my phone to the computer through the USB cable and its not searching for the device it keeps saying 'the device cannot be opened because another program is currently using it.close the program to connect the device.move to search new device' and im gettin really annoyed PLEASE HELP!

This might help getting it connected to the computer.

UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

Once the device is connected to your computer, you can view . manage the music thru My Computer. Just click on the device name and you will see the contents and you can delete or add them thru there. Please add to the question if you need further assistance. Best of Luck.

Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

Try installing the Samsung Media package supplied with the player. Then restart your PC - all programs should then recognise the YP-Z5