Question about HP Photosmart 3310 Printer
I cannot install the software on my pc which has windows xp media edition o/s
The error comes as "A newer version of the software is already installed on your computer".I search all of the files, registry, add/remove and anywhere else I can search for any trace of the "Hp PhotoSmart 3310 All-In-One Printer software but do not find any
How do I install the Hp PhotoSmart 3310 All In One Printer software?
Your Help will be most appreciated
Toi uninstallthe old driver,
1.) ensure your printer is connected to the computer and its powered on
2.) click start, right click mycomputer, click properties
3.) click hardware tab, then click device manager
4.) click view then show hidden devices
5.) the printer will show up on the left in the tree view,
6.) right click it and click uninstall
7.) immidately unplug your printer
8.) restart and install new driver..
9.) when it ask your to plug your printer in then do so..
10.) sigh of relief
Posted on Jan 15, 2008
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