Question about HP Photosmart 3310 Printer

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Hp PhotoSmart 3310 All In One Printer

I cannot install the software on my pc which has windows xp media edition o/s
The error comes as "A newer version of the software is already installed on your computer".I search all of the files, registry, add/remove and anywhere else I can search for any trace of the "Hp PhotoSmart 3310 All-In-One Printer software but do not find any

How do I install the Hp PhotoSmart 3310 All In One Printer software?

Your Help will be most appreciated

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Re: Hp PhotoSmart 3310 All In One Printer

Toi uninstallthe old driver,
1.) ensure your printer is connected to the computer and its powered on
2.) click start, right click mycomputer, click properties
3.) click hardware tab, then click device manager
4.) click view then show hidden devices
5.) the printer will show up on the left in the tree view,
6.) right click it and click uninstall
7.) immidately unplug your printer
8.) restart and install new driver..
9.) when it ask your to plug your printer in then do so..
10.) sigh of relief

Posted on Jan 15, 2008

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Duplex Option not installed error with HP PhotoSmart 3310 Full Feature software. Installed all patches. HP Diagnostics indicates duplexer installed but won't allow me to configure this in Printer...

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Double check the settings first. See procedure below:

Go to your PC's Print dialog box and click on Properties. 2. Click on the Printing Shortcuts tab, and select Two-sided (Duplex) Printing from the drop-down menu.
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The installation will get stalled at 96% , because due to 3rd party service running, will not allow to install HP printer driver.To resolved this follow below steps

1.Disconnect the Printer and uninstall the software.
2.Reboot the PC.
3.Click start, then in "start search" box type "msconfig"(without quotes).Click OK.
4.In System Configuration Utility, Under GENERAL tab, click on SELECTIVE STARTUP, Uncheck "Load System Services" and "Load Startup Items".Click on Apply
5.Then Click on SERVICES tab, at the bottom Check "Hide all Microsoft Services" and then click "Disable all".
6.Click apply and OK. Reboot the PC.
7.Now install the software.

Please let me know once you have done this.


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Here is a link to the Hp Website where you can find the Proper Drivers and Software
Be sure to select the proper OS (i.e. Vista, Vista 64 bit) berfore downloading and instaling
There are two models, Check your printer model number and select the correct link.

HP Photosmart 3310

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Well you can tryforcing the driver out,,
1.) click Start, right clcik mycomputer and select properties
2.) click the hardware tab then click device manager
3.) On the tree view on the left you should see your printer listed

4.) right click your printer and choose uninstall
5.) immidately unplug the priners usbcable from the pc,
6.) restart and then install your driver again..

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Sounds like another Vista Bug, i would check the HP site for this issue and if its under warranty, contact HP. If you have alot of Blue tooth devices hooked up, it may be that its trying to use another device in its place or the signals are getting crossed, im not positive.

Its like when you have to many network drives all hooked up and you plug in a USB device, Windows pops up those anoying bubles saying its detected, but in My computer it doesnt show.

So bassically you have to right click my computer, manage, disk management listed uder storage, right click on the device or drive and change the drive letter to something like " W" or " Z" or anything not in use.

It may be a siomilar case with your bluetooth, youo may have to much stuff connected. Try redoing everything like you have so many other times before, and then limiting how many bluetooth devices you have connected at the same time. see if theres a difference.

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