Question about Canon imageCLASS D880 All-In-One Laser Printer

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Cannot fax When I put paper on the top to fax it will not pull the paper through. Ther was a paper jam earlier but I feel like we had gotten that taken care of and there isn't anything in the lcd screen saying there is a problem Help

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Clean the big rubber roller in the document feeder with a microfiber cloth moistened with windex or alcohol then retry fax

Posted on Jan 17, 2008


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CHECK 5100

Jams in the Document Tray
When a document jams or misfeeds in the Document Tray, CHECK 5100 are displayed on the LCD.
When CHECK 5100 is displayed
1 Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.
2 After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray
If paper jams in the Multi-Purpose Tray, CLEAR PAPER JAM is displayed on the LCD.
1 Gently pull any jammed paper out of the fax as
shown, then press [Stop].
Pull it gently in either direction.
If you cannot pull the paper out, continue with the steps below.
2 Open the Printer Cover.
3 Gently remove the jammed paper inside the fax.
4 Press [Stop].
The fax returns to standby mode.

Feb 20, 2012 | Office Equipment & Supplies

1 Answer

Our fax machine displays jam 0 samsung sf 5100

Open the door take the cartridge out clean the roller at the back with dishwasing liquit and see if there is no paper stuck in unit. put ther cartridge back and take the power out and hold the red stop button in and put power back.

Aug 19, 2011 | Samsung SF-5100 Plain Paper Laser Fax

1 Answer

Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?

Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
  • Check the messages on the display of your Brother fax machinemag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

  • Aug 02, 2010 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    It say paper jam and ther is no paper jam

    Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

    1. Turn off your printer
    2. Open all trays and remove any paper stuck there
    3. Locate the button to open the printer, open it and remove any paper stuck there also.
    4. Repeate the above step for all buttons that you can find to access the inside of the printer
    5. Close all doors and put back all trays
    6. Turn on your printer

    NOTE: Please rate our help to keep this free service online.

    Dec 31, 2009 | Samsung SF-335T Plain Paper Inkjet Fax

    1 Answer

    HP Officejet 6310 All in One - small paper being faxed is jammed. How do I unjam the paper?

    Lift the scanner lid, then lift the black part of the fax - pull up hard for it to lift. Unjam the paper either still on top or gently lift the inner section and retrieve your jammed paper. Then put everything back together and you're right to go again.

    Oct 08, 2009 | HP Officejet 6310 All-In-One InkJet...

    1 Answer

    "unable to clean"

    Hi dbostrander.
    First check for foreign objects in the paper path. Check if you have any faxes in memory because you will lose them when removing power; see later.
    Pull out the paper tray from the front and check for paper jams or torn paper anywhere inside the machine. Also check the 'jam clear screen' at the back of the printer. Remove the cover, remove any obstacle then replace ther cover.From the front of the machine lift the top cover from the right side till it is fully open on the slide. Check for jams. If the jam is under the print head you will have to disconnect the power (losing any faxes in memory *see below) to move the print head out of the way to clear the jam.Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
    Check whether the MFC has faxes in
    1.Press Menu/Set, 9, 0, 1.
    2. If the MFC has no faxes, disconnect the MFC
    from the power source for several minutes
    and then reconnect it then do as above.

    If faxes are present, you can transfer them to
    another fax machine
    If you have not set up your Station ID, you
    cannot enter fax transfer mode.
    3.Enter the fax number to which faxes will be
    4.Press Mono Start.
    5.After the faxes are transferred, disconnect
    the MFC from the power source for several
    minutes and then reconnect it.
    You can transfer the Fax Journal report to
    another fax machine by pressing Menu/Set, 9,0, 2 in step 1.

    Hope this helps,

    Mar 21, 2009 | Brother MFC 210C All-In-One InkJet Printer

    2 Answers

    Document jam

    I had this totally annoying problem this morning. After looking for any obvious paper jams or small bits of loose paper, I tried several fixes: 1) open front cover, release levers that hold white rollbar in place, roll the bar forward to make sure nothing is stuck behind it, snap levers back in place; DID NOT fix the problem; 2) open top cover, remove print cartridge, look for jammed paper bits, close cover; DID NOT fix the problem; 3) unplug the machine, wait a few minutes, turn machine back on; DID NOT fix the problem. I even unplugged the machine, opened ALL the covers, turned the machine upside down and shake it to see if any paper clips, staples, or other objects have fallen inside the machine; DID NOT fix the problem. FINALLY, I pulled the paper feed tray forward, reached down to the feed rollers, twisted them a few turns, put paper back in the machine, and the "paper jam" message disappeared! This may not work for everyone, but it worked for me today, so I hope this helps someone out there to have a better day.

    Oct 25, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

    1 Answer

    I cant recive any fax

    Sometimes the plain paper in the tray underneath upsets the whole machine.

    Open up the top of the machine, as if you were going to change the toner cartridge. Pull out the cartridge carefully to mae sure that there is not a piece of paper jameed underneath. Replace the catridge and close the top of the machine. when you close the top 'door' the machine will make a noise as if it is resetting itself - the 'jam' display may or may not clear at this point. Next, pull out the paper tray. You will need to stoop down to look into the gap where the tray normally sits. If there is a piece of paper jammed at the back this will need to be carefully removed. If you pull it out make sure there a re no fragments left int he machine - you can check this by oepning out the piece of paper removed and see if there are any pieces missing.
    Finally, if all is clear, replace the paper tray (it would be worth topping up your supply of paper as the 'jam' message sometimes comes up when the machine has a low paper supply.

    Hope this helps.

    Sep 08, 2008 | Canon FAX-L350 Plain Paper Laser

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