Outlook 2003 won't open "Unable to open the Outlook window"

Good news and bad news....

The good news is the problem can be fixed...

The bad news is you have to recreate your profile for Outlook, which means anything that is not still on the server is lost. If you are working with an Exchange server, this will not be an issue. You will just have to remap your PST files, if applicable.


Navigate to c:\documents and settings\%username%\application data\microsoft and look for the folder called outlook. Rename the folder to outlook.000. Now, navigate to c:\documents and settings\%username%\local settings\microsoft and find the outlook folder in there. Do the same, rename the folder to outlook.000.

NOTE: If you are on a domain, the "Application Data" and "Local Settings" folders may be located on the user's home drive (the network drive under my computer)

As soon as both the folders are renamed, restart Outlook. You will have to re-create a profile. If you are using Exchange, contact your system administrator for the specifics of the profile setup. If you are using a POP3, IMAP, HTTP, or other server, check with your email service provider for the specifics on the profile setup. Once the new profile is complete, you will be able to access outlook again.

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