Question about Creative Labs ZEN V Plus MP3 Player

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Frozen zen v

I may have confused the poor thing by pushing one to many buttons-now what do I do?

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Re: frozen zen v - Creative Labs ZEN V Plus MP3 Player MP3 & Digital Media Players

Try the reset button on the side.

Posted on Jan 01, 2008

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Frozen Screen

Hi there Louisands,

You can do a reset on the Zen by using a paperclip or any pointed object and gently push and hold the reset button which is located in the left bottom side of the Zen.

Hope this helps.

Jun 02, 2010 | Creative Labs MP3 & Digital Media Players

1 Answer

Reloading firmware on creative zen

Do you mean you want to update the firmware? Or your player is frozen?
If frozen, there's a hole in the left side of the device, the restart button is in there, find something thin enough and push it.
To update your firmware, go to and download the latest firmware installer, dock your zen with your PC and run the installer, following it's instructions as you go.

Feb 07, 2010 | Creative Labs Zen V MP3 Player

1 Answer

My Creative Zen seems to have frozen up on me.

Use a paperclip to push the reset button throught a small hole on the bottom of the Zen. If the battery is dead, you may need to plug it in for a minute and then push the reset button while it's charging.

Jun 02, 2009 | Creative Labs Zen Digital Media Player

2 Answers

Zen mosaic frozen on charging screen

Try hitting the reset button. Its the small one on the left side. You might have to push it with a pen or something,

Jan 28, 2009 | Creative Labs Creative Technology Zen MP3...

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There is a small pin hole reset button, you will need a small pin to push the button on the inside, hold the button for about 20 seconds.

Dec 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

My zen has frozen and it is still on.

Try resetting it with the reset button on the side of the player. You need to use a pin to push it. If it resets successfully use the players utility to reset and check it.


Dec 28, 2008 | Creative Labs Zen V MP3 Player

1 Answer

My Zen is frozen...

push a paper clip into reset hole!!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My Zen is frozen...

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

How to reset Zen v +

Jan 12, 2008 | Creative Labs Zen Touch MP3 Player

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