Question about Lite On LH-20A1H DVD RW Dual Layer Burner

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Error 41 cannot locate device

Hello,
Thanks in advance for your help. I installed a new liteon dvd drive and can't get it to work, According to the device manager, the driver is installed yet it cannot locate the device. Any help would be appreciated.

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  • 2thdocm3 Jan 05, 2008

    I checked the diskmgmt and the drive was not listed. I appreciate your help

  • 2thdocm3 Jan 06, 2008

    Yes it is using a sata cable for the data. The drive that it replaced was using the other type of connection.

  • DeidreDee Jan 08, 2008

    The name for the drive is not DVD/RW as it was in the past. It now says that it is a cd rom, and doesn't acknowledge my dvd's in any way.



    Please help me.



    I am using WindowsXP OS.

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Is the drive appearing in My computererror 41 cannot locate device - 4.gif with a drive letter?

If it isn't:
1. click Start, point to Run, type diskmgmt.msc, and then click OK
2. If you see your drive listed without a letter, right click on it and assign it a new drive letter

Posted on Jan 04, 2008

  • Steve Stonebraker
    Steve Stonebraker Jan 05, 2008

    Is this drive using SATA cables? If not you need to set up the drive as either a "MASTER" or "SLAVE" in your CMOS

  • Steve Stonebraker
    Steve Stonebraker Jan 06, 2008

    Try plugging it in to a different SATA port on your computer. Can you open and close the tray? Is it detected when the computer is first booting?

    See if you can try it on a friends computer and check your CMOS to make sure your SATA connections are enabled.

    If none of that works RMA it (Return to Manufacturer)

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