Question about Samsung Digimax S630 Digital Camera

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Zoom lens won't come out

My daughters camera zoom lens won't "open" or come out from the camera when it is turned on (power). I can see two SMALL dings on either side of the silver ring closest to the black lens shutter. I can't see anything obviously wrong with the camera. I bought it at walmart a year ago. I don't know where to take it to be looked at. And I'm afraid it could be expensive to fix.

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  • 39 Answers

If the lens will not come out, i need you to try this steps first before sending it in for SVC.

Improper battery connection might be the reason why there is not enough power for the lens to come out and open.

Recommended batteries are just:
- Alkaline (Non-rechargeable)
- Nickel-metal Hydride (Rechargeable)

Just set the proper battery type by:
- Pressing MENU/OK button
- Scroll to the right until you are in SETUP 2
- Keep on scrolling down and look for battery type
- Press the right button to pick up on 2 options
like Alkaline and Ni-MH
- Press MENU/OK for changes to be saved
- Keep pressing MENU/OK to get out of the MENU

Once, it's done, camera needs to be turned off for a few seconds
so that settings made will be refreshed with the camera.

As you turn camera on, you're now ready to take many pictures.

About the warranty, basically you do have a 1-year Limited Manufacturer's warranty and it will start from the date of purchase. And if that expires, there is a usual charge of about $50-60. You'll be seeing the payment upon the creation of the online service request through www.samsungcamerausa.com and just click on Customer Service then Option 2.

Hope this works.

Posted on Jan 12, 2008

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Posted on Jan 02, 2017

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My camera won't turn on and i have put new batters in it and it still won't turn on.


The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the failure of the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck. You can spray a degreasing spray on the lens hood sides and also assist the lens as it tries to come out, attempt to pull it out slowly while powering ON the camera. Also in some cases you can slid a thin film/paper on the lens hood sides to wipe out any dirt.

Tips to open and check for common faults: http://www.youtube.com/watch?v=v2Mj3Qp3xYU&feature=related
Use some air to blow between the lenses to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must you try and open. If so check the voltage on the motor drive check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
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The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the failure of the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck. You can spray a degreasing spray on the lens hood sides and also assist the lens as it tries to come out, attempt to pull it out slowly while powering ON the camera. Also in some cases you can slid a thin film/paper on the lens hood sides to wipe out any dirt .

Tips to open and check for common faults:

http://www.youtube.com/watch?v=v2Mj3Qp3xYU&feature=related
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

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Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and realased. If none of these works then you can think of taking consensus with the service centre.
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