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Need replacement for (custom-fitted) DSL filter for Model 27909

Cannot get anyone at GE Customer service to understand that theirproduct includes a custom-fitted DSL filter on the back of their phone. I recently purchased this product and it cam with a defective DSL filter (no part # stamped on it), as I swapped it out with a generic product to correct the problem.

My real problem is that it does not fit into the custom slot in the back of the phone. They are either stupid or stone-walling because they do not want to replace it ... even though I should be entitled to having it.

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Re: Need replacement for (custom-fitted) DSL filter for...

If you recently purchased this item, you may be able to return to the store. WalMart is great for accepting items for returns. Which model do you own?

Posted on Dec 31, 2007

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Ge cordless phone 27909 will not register ive unplugged and re plugged the phone, ive confirmed that it is a working power and phone jack. iT KEEpS reading not registered

The registration instructions are in the fourth column of the manual at

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I have a GE Cordless phone model #27909 dect. 6.0 i can hear people talking to me, but they can not hear me....what is the problem?

that is probably your mouthpiece, it is located on the lower end of your handset and you have to open unit first to have it replaced. you could check that it has contact and nothing is blocking it before replacement.


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How can I get a free owners manual for general electric answering machine model number 2-9831B?

Try this phone number to GE customer service.

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I looked on their website but couldn't find it here.

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Did you follow step by step instructions leading up to Registration; i.e HS Setup and BS Setup??

Dec 28, 2008 | Jwin G.E. Thompson: GE-29257GE1 Corded...

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GE Model 27911 DECT 6.0 Additional Cordless Handset not working

I had the same problem. What worked for me, after several unsuccessful registration attempts, was to disconnect the phone handset battery for about 1 min and then reconnect the battery. Run the handset registration procedure again. It registered for me on the first attempt after the battery reinstall. Good luck.

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I was using this site while trouble shooting this in the US...
If the customer has DSL with filters in the same system go back to the NID and Isolate the DSL,
test the caller id and call waiting caller id. If this works you have Data Bleed coming from the DSL.
Make sure there are not two sets of filters on the line. Tjis customer had a filter with the DSL modem.

Doing this we just fixed an on going problem for a field tech who was the second callout on a customer issue.

Oct 27, 2007 | Uniden Cordless Phone

1 Answer


DSL line. Possible that filters are not plugged in. When DSL service is being used on your line, filters must be installed at every jack that is in use. The DSL signal can cause static/noise, squealing (similar to fax tones) and other issues on your line. (ex. Caller ID problems). In order to avoid having this issue, the service provider gives DSL filters to all customers when they sign up for service. These microfilters must be used because they allow your phones to work properly by blocking the high frequency DSL signals from being transmitted through the telephones. DSL filters should be plugged into EVERY phone jack that has a phone. If you are not using the filters provided by the telephone company, this will cause static/noise and possibly Caller ID issues on your phones that are plugged into jacks without filters. Please contact your service provider for filter information and proper installation. Interference: Other 2.4 GHz products. Other products that use the 2.4 GHz band can interfere with the use of this phone. Items include: Radio towers, pager towers, cell phones, other 2.4GHz cordless phones and 2.4 GHz intercoms or monitors. If any of these items are in the area, they can interfere with the performance of this phone; try relocating the phone. Other 5.8 GHz products. Other products that use the 5.8 GHz band such as home networking (wireless modems) other 5.8 GHz cordless products (phones etc.) can interfere with the use of this phone. Try relocating the phone. Interference from microwave. Microwaves work on the same frequencies as the 2.4 GHz phones. If the unit is on when the microwave is running, it is normal to experience static at that time. Do not plug this phone in the same outlet or near the microwave. Environmental. Normal radio operation. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. Try channing channels. Surge protector or modem. Unplug modem or surge protector that is connected to the unit. Building structure limits range. Relocate telephone base near window when using telephone outside. Base unit located in basement or other low area. Relocate telephone base to higher location. The unit will get better reception if it is not located in a low area. Video displays, television sets and personal computers may cause interference. Video displays, television sets and personal computers can cause interference on this phone. Please relocate the phone to an AC outlet were there is no major appliance plugged in. If the base is near any of the above mentioned, locate the base to another room. Possible telephone line/service problem. Try using your equipment at a different location (i.e. friend or neighbors). If the unit functions properly in the new location, contact your local telephone company for assistance; additional charges to be incurred by customer may apply.

Feb 11, 2006 | Vtech VT 9152 Cordless Phone (VT-9152)

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