My washing machine was spinning unbalanced and when i open the lid i noticed the whole wash basket had dropp 1.5" and I now have a gap all around the top between the wash basket and enclosure (lid)
Help Please!!!
Here's the make/model
Whirlpool Gold
Ultimate Care II
27 Cycle
Model: GST9679PW3
All functions are still working fine. The only problem is the tub has dropped. Thanks in advance for your help.
Dave
Different models use different devices to "suspend" the tub. Please verify the exact make / model.
According to the parts diagram, it could be a number of things that have failed - I know this isn't the answer you were looking for.
There are all kinds of supports / springs in that thing that could be causing it.
These are EXTREMELY easy to work on, so don't be intimidated. Unfortunately, it may be something as simple as a few springs, or something as serious as a sub-frame.
If you're feeling strong, tilt the machine back (and support it with something), and poke around under there with a flashlight, and have someone move the tub around from up top. This is the best way to find out what has happened. Once you see the broken part, heres the parts diagram.. most of the parts that support it are under "machine base parts":
http://www.partadvantage.com/store/categ...
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The Make/Model are as follows:
Whirlpool Gold
Ultimate Care II, 27 Cycle
Model # GST9679PW3
Thanks in advance for your help.
Dave
Sorry for the duplicate, forgot to sign in. I'm a Newb what can I say. Look forward to hearing your suggestions.
Dave
i can move tub by hand back and forward and on spin cycle it hits the front of machine
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