Question about Philips GOGEAR SA6045 MP3 Player

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Gogear froze While connected to my computer, the mp3 player frozen/malfunctioned. Now it is unrecognizable as a device, and is still frozen

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Back up your files on the device, if possible and then perform a Repair (warning: this will delete all files from your GoGear):
Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

You will now be able to load the firmware upgrade that makes it compatible with Vista.
open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the Update tab. The Firmware upgrade will take place automatically, and should resolve the issues you have been having.

-Tha Mp3 Doctor

Posted on Feb 04, 2008

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I have the 30gb gogear mp3 player and while I was syncing it it malfunctioned...now my computer says it doe'snt recognize it and that it malfunctioned and it's screen shows that it is connected to the...


Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

Jul 13, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Phillips Gogear SA5285/37 is frozen


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 08, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Frozen gogear


Try taking a something small(needle,pin)to poke the reset buttin if it has one.

Sep 24, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Help?


You must run a repair using the Philips Device Manager that came with the CD. After you have done that, you must run the "update" with the Philips Device Manager.
Repair=1 time fix
Update=permanent fix

Jun 08, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen


Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.

Feb 27, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Frozen screen


Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.

Feb 27, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Frozen go gear sa9200/17


Use a small papaerclip, pin, or other device and insert it into the reset hole until the GoGear shuts off. You may have to download the more recent version of the software for the device at www.usasupport.philips.com even after doing the reset.

Feb 18, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

FROZEN!!


First, try resetting the GoGear. Make sure the GoGear is on, if possible. Use a small paperclip or other device and press it into the reset hole. If the reset doesn't work, then:
Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

-Tha Mp3 Doctor

Jan 19, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Wont load on computer!!! "Unrecognizable"


Back up your files on the device, if possible and then perform a Repair:
Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

You will now be able to load the firmware upgrade that makes it compatible with Vista.
open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the Update tab.

Also, it sounds like your new laptop has the Automatic synchronization option selected for Windows Media Player. To fix this:
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portbale media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.

-Tha Mp3 Doctor

Jan 09, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Freezing / no recognition by computer


it keeps freezing when i turn it on it says updating player then it updates it then it turns right back off ive reseted it like 10 times already and i just bault it today 2/24/2008 at wal-mart in borger,tx zip code 79008

Dec 31, 2007 | Philips GOGEAR SA6045 MP3 Player

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