Question about Creative Labs Zen MicroPhoto MP3 Player

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Zen wont charge its new

Zenmicro photo

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Re: zen wont charge its new

You could have a bad cable or loose connection where the cable plugs into it. ac charger works the best.

Posted on Jan 23, 2008

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Hi giovannig60...
Go to the following webpage and download your free user manual for your zen micro
Please take time to rate me

Aug 28, 2011 | Creative Labs Zen Micro MP3 Player

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MY Zen WONT TURN ON. It also wont charge.

Connect the player to a USB port on the back of a desktop PC.. Check the display for the charging icon . As the display times out after a few seconds, press any button on the player to reactivate the display. If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging. If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality.

Jan 16, 2010 | Creative Labs Zen Micro MP3 Player

2 Answers

Zen m wont turn on

Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative zen malfunction with usb,Device not recognized

It looks like you need to restore the firmware on this players. There is a firmware utility. Sometimes though the creative player will not even be recognized by the firmware utility. Listen to the player and make sure the hard drive spins. If it does you can send it to a Creative Zen Repair service. They will take the hard drive out and write the firmware directly to the hard drive to get you up and running again.

Jun 15, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Computer stopped recognizing USB cord from Zen sleek photo

The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.

May 28, 2008 | Creative Labs Zen Sleek Photo MP3 Player

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Creative Zen Sleek Photo 20GB

It's probably too late for your nees but for future users, push a pin into the rest hole on the bottom of the player while AT THE SAME TIME holding down the play and power buttons. Yes, I know you need three hands to do this. That should bring up a recovery screen Try "Clean-up" on that screen.

Oct 21, 2007 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

Creative Labs Zen MicroPhoto (8GB) possible faulty USB Cable ????

When I had that problem on my Zen I un-installed all the software and rebooted my system and reloaded the software. Not sure why it worked but it did.

Nov 13, 2006 | Creative Labs Zen MicroPhoto MP3 Player

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