Question about Microsoft Xbox 360 Console

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CD Tray will not open

I can hear it wanting to open Clicking and such but no avail

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Re: CD Tray will not open

Try tapping the front cover on the dvd drive and see if it opens. If it does you need to buy a dust cleaner air spray to clean out the dust in the drive. If this dont work then you will need to have the drive replaced. Unless you already opened your system I dont recommend opening it and voiding your warranty.

Posted on Jan 02, 2008

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Game stuck in the back of my xbox 360

If you have a xbox 360 the DVD drive is self contained you wil have to open the system to retrieve the game go to to find a tutorial on how to open the system

Feb 14, 2013 | Microsoft Xbox 360 Console

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When i put a disc in my xbox 360 it makes clicking noises & wont load the disc

try another disc or two, try standing the xbox vertically or laying it horizontally, open the tray and check from obstructions, perhaps blow air into it, and if this behavior continues contact microsoft support as the unit is likely damaged.
from support page:

Phone assistance is available.

  • 9:00 A.M. to 1:00 A.M. Eastern Time
  • 6:00 A.M. to 10:00 P.M. Pacific Time
Phone numbers
  • Toll free: (800) 4MY-XBOX or (800) 469-9269
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

Jan 08, 2011 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Will not read disks. Cycled power usally worked not this time.

First Turn your X-box on
Second Take out your game or CD
Third Open tray
Fourth Close tray
Fifth Repeat Third and Fourth a couple times and let it load then open
Sixth Stop when you hear the xbox make a spinning noise like when it is reading a game
Seventh Open tray
Eighth Pit a game in
Ninth Close tray
Tenth Play you game!

Dec 30, 2010 | Microsoft Xbox 360 Console

1 Answer

Playstation makes a clicking sound when disc has

This means the cd has not been inserted properly.When inserting cd,make sure you hear the 'click' sound as you press it on the central part.

May 02, 2010 | Sony PlayStation 2 (PS2) Console

1 Answer

My disk tray won't read any disk just saying "open tray"

The switch that indicates the drawer position is stuck. Look for something in the path of the drawer. It should be totally clean.

Jun 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play any disc

try to clean the lens in ur x box by buying a can dust remover or you could buy a dvd eye cleaner the wierd sound in just ur x box stalling on the game cause it cant read it

Mar 23, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

You will need your dvd drive replaced. We can do this for you.

Dec 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc tray

My console does the same thing just take the faceplate off and when you press the open button grab the disc tray and gently assist your console in pushing out the tray. Taking the faceplate off does not terminate your warranty.

Jan 12, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc Tray


You will need to get back the cover off and the laser tray cover off the fix this.

When putting the CD tray back in, the white piece that raises and lowers the Disc/laser frame has a white peg sticking up. before putting the Cd tray back in, slide the white piece all the way to the right towards the reset/eject buttons. guide the cd tray so that the white pin guides into the slot on the bottom of the cd tray. You might want to look at the bottom of the CD tray to see the track. The white pin/peg has to travel in this slot.

Nov 01, 2007 | Sony PlayStation 2 (PS2) Console

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