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CD-RW/dvd drive can't read any cd/dvds

On Sony Vaio the CD-RW/DVD drive can't read any cd/dvds

However it can can still write data to cds

Machine is out of warranty...

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  • 5 more comments 
  • Marite1
    Marite1 Dec 31, 2007

    Sony Vaio Tx770P

  • Marite1
    Marite1 Dec 31, 2007

    Yes - the drive can burn files to a CD that can be read on other computers, but it cannot read the CD afterwards, if one re-inserts it...

    strange...

  • Marite1
    Marite1 Dec 31, 2007

    It cannot read any types of discs

  • Marite1
    Marite1 Dec 31, 2007

    CD-RW/dvd drive is - matshita UJ-832D

    rebooting, and trying the drive first before doing anything else we found that we were able to play back an audio CD... For the DVDs though, it trys reading (Intervideo comes up) but it does not play them... you hear the drive accessing the DVD, just does not seem to be able to play it...

  • Marite1
    Marite1 Dec 31, 2007

    I will try your suggestions this evening - have to go out to run some errands now...

    thank you for your advice - will let you kinow if cleaning or updating firmware solves problem....

    Happy New Year!

  • Marite1
    Marite1 Jan 01, 2008

    unforunately the firmware update was not for this laptop - it was for older machines -this is a 2006 computer...

    tried cleaning DVD drive, but that also would not work...

  • Marite1
    Marite1 Jan 01, 2008

    Thank you for your help... We could not find the DVD driver on the Sony website - the system software was on two DVDs that could not be read by the drive...



    It was New Year's Eve, so we gave up and went out to dinner and partied a little...



    My friend is leaving for 10 days in China and needs her laptop - she is happy that at least she was able to transfer some new audio CDs to her iTunes... when she comes back we can try uninstalling and reinstalling the driver for the CD/DVD drive...



    Marite

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  • Master
  • 1,944 Answers

Hi,

Which model VAIO do you have?

Posted on Dec 31, 2007

  • 8 more comments 
  • Damen Wong
    Damen Wong Dec 31, 2007

    Does this happen with burnt discs as well as original store bought ones?

  • Damen Wong
    Damen Wong Dec 31, 2007

    Can it read original store bought discs?

    Can it read discs burnt by another burner?

  • Damen Wong
    Damen Wong Dec 31, 2007

    I see...does this also occur also after a fresh boot?

    I have seen this happen alot on VAIO's when they wake up from standby and hibernation.



    Could you please tell me which drive comes with your laptop from the device manager (I hope it's not a Matshita)?

  • Damen Wong
    Damen Wong Dec 31, 2007

    Thanks for the info. I am sad to hear it's a Matshita drive. They are such bad drives and are known to fail/go bad for no apparent reason. Anyways, did you try reinstalling the driver of the drive?

  • Damen Wong
    Damen Wong Dec 31, 2007

    Oh, I forgot...did you try a lens cleaner? A simple cleaning could solve the problem.

  • Damen Wong
    Damen Wong Dec 31, 2007

    If you didn't update the firmware of the drive, then here it is. This update addresses a DVD-ROM read fail issue.

  • Damen Wong
    Damen Wong Dec 31, 2007

    Hope it works out...



    Happy new year!

  • Damen Wong
    Damen Wong Jan 01, 2008

    Did you try uninstalling and then reinstalling the DVD driver?

  • Damen Wong
    Damen Wong Jan 01, 2008

    Ok...I will look into it some more meanwhile...

  • allan bruce
    allan bruce Jul 04, 2017

    My laptop is an E-series sve 151e11m Sony aiwa

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Hi mikey7420 ,


The drive name itself is the clue to know whether it can burn dvds or not.

  • In your case it's a CD-RW (read and write or rewritable) and DVD-ROM (Read only memory and not read and write or rewritable as in the case of CD)
  • Perhaps the one who told you did not understand your question properly , and understood it , in the sense that it can read CDs as well as DVDs , as far as Dvd-ROM drives are concerned many shopkeepers who are especially new working in the shop just make a guess and answer our question which could lead to this misunderstanding or incorrect information being passed on.
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Hello,

Verify that you have a dvd-rom drive and not a cd-rw drive. If you do have the correct drive, you may need to reinstall your DVD Decoder software. After this is done and a reboot, you should be able to read dvds.

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Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
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dear friend

this is common probs for notebook dvdrws

they lack quality (all brands)

after sometime drives stops writing dvds, then reading them

after sometime, writing cds and eventually reading cds

in 5-6% cases drives stops to read cds first

sorry friend you have to replace the drive

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It seems that what you have is a combo drive only :(
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NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives.

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