Question about Canon imageRUNNER C3170U Color Copier

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I receiver error number E000067-0110

Once I turn on the copier, it loads then an error message shows up that says: "Shut down the machine and turn the power off and turn it back on. If you receive this message again contact your rep. Error Number: E000067-0110.

Let me know if anybody can help, I would appreciate it.

Thank you very much
George

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The error indicates a high voltage problem with the primary or transfer units. The most likely cause is the main drum being worn out.
This can be checked by going into service mode. You can do this by pressing the star button once, then press 2 and 8 at the same time, then the star button again. Now a word of warning. Do not change anything as it is very easy to turn your copier into a cabage!!! Press the tab marked COPIER, then the one called DISPLAY, next the one called MISC. You will see an item called DRUM LIFE, if it is 80 or more the drum will need replacing. Hope this helps.

Posted on Jan 02, 2008

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What will i do after this process
The error indicates a high voltage problem with the primary or transfer units. The most likely cause is the main drum being worn out.
This can be checked by going into service mode. You can do this by pressing the star button once, then press 2 and 8 at the same time, then the star button again. Now a word of warning. Do not change anything as it is very easy to turn your copier into a cabage!!! Press the tab marked COPIER, then the one called DISPLAY, next the one called MISC. You will see an item called DRUM LIFE, if it is 80 or more the drum will need replacing. Hope this helps.

Posted on Sep 02, 2011

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