Question about HP PSC 2410 All-In-One InkJet Printer

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Won't scan Since I upgraded to Vista, I've had to use Windows Photo Gallery to scan with my HP PSC 2410. However, for some reason it's stopped working. I select File:Import from Camera or Scanner then the "Import pictures and videos" screen pops up. I select "HP psc 2400" and click import as always but now nothing happens. The "Import pictures and videos screen" closes and I am not prompted to scan the document/photo. Any ideas why this used to work and now doesn't???

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  • Leslynn02 Jan 07, 2008

    I upgraded to vista and downloaded an online version from HP to get the printer to print then yesterday I tried to scan. I assumed once I downloaded for the all in one that all the functions will work reguardless. Any suggestions? I am getting the message from the printer screen of Scan options are not set. Install or run device software on computer.



    Thanks Lynn

  • cfhockeymom Jan 24, 2008

    "You have to go to Windows Photo Gallery. Click on "File". Select "Import" and it will prompt you from there"



    Like I said, this no longer works for me for some reason.


  • cfhockeymom Feb 01, 2008

    "You have to go to Windows Photo Gallery. Click on "File". Select "Import" and it will prompt you from there"



    Like I said, that used to work for me but now, nothing. Any suggestions???

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And it worked for me

Posted on Feb 25, 2008

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This worked for me....

Posted on Jan 29, 2008

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You have to go to Windows Photo Gallery. Click on "File". Select "Import" and it will prompt you from there

Posted on Jan 24, 2008

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How do I scan with HP psc 1210



Answer is on this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455373&lc=en&dlc=en&cc=us&product=90764#N305



Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe

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have you installed fully the software?
Try the below...To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
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CHECK BELOW OTHERWISE GO TO HP WEB SITE AND LOOK FOR THE DRIVER SUPPORT TO DOWNLOAD.


Scanning
Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery
  1. Click the Windows (c01367376.gif ) icon.
  2. Click All Programs .
  3. Click Windows Photo Gallery .
  4. Click File , and then click Import From Scanner or Camera .
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Method two: Scanning with Windows Fax and Scanning
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Method three: Scanning with Paint
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Hi,
The all in one solution software you used in XP doen't work with Vista.

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1. Click on files tab at the top in Window Photo Gallery.
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Hope that helps.

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Introduction Some products do not have full scan functionality in Windows Vista. This is because full-featured Vista drivers are not available for all products, especially older products. However, the Windows Vista operating system installed on your computer includes a basic print driver. This driver allows you to scan an original and save it as an image using workaround methods. You cannot use the advanced scanning features that you might have used with your product before you installed Microsoft Windows Vista. Scanning an original and saving it as an image Follow these steps to scan an original document, and then save it as an image. Step one: Load the original Follow these instructions to load the original in the product.
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