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Um honestly .... well, if it will stay on though it's blank, it should be reformattable. If it simply will not turn on even though it's fully charged ... unfortunately it's probably destined for the trash bin.
If the MP3 player battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.
I'm not with this brand specifically, but it does sound a lot like the iPod so I will try to help...
Even though the battery is most likely fully charged, it will continue to show the battery symbol to show that it is charging/charged. Depending on the brand, there will be a different symbol between a charging battery and a charged battery.
As for your music, make sure you have the most current driver(s) installed on your computer.
Also try searching FixYa for similar problems.
Make sure the player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.then connect it to the PC.
Next Be sure the battery is charged
1. Leave the player connected for approximately 2 hours to charge.
2. Disconnect the player from the PC.
3. Verify if you can turn on the player. 4. Reset the player if necessary. To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.
check the prongs and make sure it is fully charged. if one of the prongs is bent in it may not stay on because it is a loose connection to the battery or the PC board. if it is a loose connection to the board you will have some soldering to do.