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Craig Mp4 player problems

I have a Craig Mp4 model #cmp615d. My problem is that it has an hourglass on the screen as soon as I turn it on...nothing else just an hourglass. It won't go away! I have tried recharging it and still nothing. This is a Christmas gift my daughter recieved. My other 2 daughters got one too and there is not a problem with theirs. I am confused and don't understand what happened. Please tell me how to fix this.

Hour glass at all times even when connected to PC it is not detected...

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  • polyva Jun 18, 2008

    je m' appele hakim consomateur africain j'habite en Algerie

    et j'ai le meme probleme avec mon craig pm4 player

    le pc ne detecte pas le "craig"

    je pense que c est un probleme de flash

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Keep it on for a few days intil it turns off then plug it hold play button then press menu then it should work

Posted on Apr 06, 2010

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Try to hold the play button for three seconds and it should go into stand by mode. If that don't work try pressing the menu button.

Posted on May 01, 2008

  • DeeBrown2796 Aug 05, 2011

    its still stuck a lil but thanks anyway

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My craig mp4 is stuck on the hour glass and woant load at all this seems to be a big problem for alot off costumers which dosent make sents!!!!!!!!

Posted on Apr 25, 2010

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My Craig mp4 menu button keeps getting stuck and know i think its stuck for good any solutions

Posted on Aug 05, 2011

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Posted on Jan 02, 2017

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SOURCE: Craig Mp4 player problems

need help i carg my Craig Mp4 model #cmp615d fore allmost 12 hours an the battery goes away really fast like its only ben on fore like a houre what should i do thanks

Posted on Jan 04, 2008

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I had the same problem with mine several times. One time, I was able to turn it off and the hourglass went away and it started working better Usually when that happens it means the files on the player have been corupt; therefore, you have to hook it to your computer and delete all of the files off of the player. I even had to format the player's drive once after I deleted the files (since I did that I haven't had any other problems with it freezing with the hourglass on the screen)

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Keep your mp4 player turned OFF while charging and keep it in for an hour. Let it charge up. If that doesn't work something else will - Follow these directions carefully!

1. GENTLY hold your Craig MP4 player in hand. 2. Walk over to window and hold it near sunlight for 2 minutes. 3. Shake it gently 3 times. 4. GENTLY place it down and wait 2 minutes. 5. Grab mp4 player and smash it into trash can.

Voila! Problem solved!

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my craig mp4 player just shows a hour glass like everybody else. i have read the solutions but never receive the answers from them. now how to get the hour glass to go away?.....and if so how to reset the device if frozen. thankz for the support when i receive my answer.

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