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Argghhh lol digital arts and crafts!!

Hi there, well I hope you can help, I have rang the support group for this product time and time again, and no one knows what they are on about!! Now awaiting a response from America, but I cant see it coming!! I have changed the item incase it was faulty, but still the same prob. I use Windows XP, I have 64 ram, I have dirext x 9, and my nvidea card is up to date. I get the fisher price logo come up, I hear the sounds and talking, but I get a box coming up across the screen saying with the usual doh sound it makes as it appears, lol ..... ACTIVE MOVIE WINDOWS dacs.exe, unable to locate component....the caode is MFC71.DLL....My boy and I will be so pleased if you can help.. Thanks!!

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  • 5 more comments 
  • stormrainbow
    stormrainbow Dec 31, 2007

    Thank you so much for your help, all the things you asked me to do are in place already. the plot thickens....Thanks Em...oh and happy new year!

  • stormrainbow
    stormrainbow Dec 31, 2007

    Hi ya, thanks again....no joy, it comes up saying that Digital Arts etc etc has encountered a problem and needs to close etc....I thought it was gonna work for a min then !! lol. Tried all the notches...thanks again

  • stormrainbow
    stormrainbow Dec 31, 2007

    Hi yes I tried a couple at back as well as front, thanks

  • stormrainbow
    stormrainbow Dec 31, 2007

    Hi it is there

  • stormrainbow
    stormrainbow Jan 01, 2008

    Hi there, I was not totally sure what I was doing there, I uninstalled it, and see if the computer picked up new device when i plugged it it, it made a noise each time i plugged it in, but was not coming up found new hardware, tried to find it but no luck.

  • stormrainbow
    stormrainbow Jan 01, 2008

    nothing comes up, I know what you mean and normally it says new device found etc, but nothing!! Tried re booting the comp too, still no pop up box, unless its hidden somwhere...Im slowly loosing the will to live, lol

  • Mike Sanderson Jan 10, 2009

    Same issue with DACS. NewDACS.exe unable to locate component...only in my case the missing dll is mcmpegin.dll (was not found)and also another error message that indicates muveepegin.dll was not found. Anyone else have this issue. Running vista 64bit with plenty of RAM and updated video card with 512 MB Ram



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  • 53 Answers

Heya. component? are you installing a program that works with something that hooks up with the USB?

Posted on Dec 31, 2007

  • 5 more comments 
  • Wayne
    Wayne Dec 31, 2007

    ahhh.....found it



    1. Bring the "Display Properties" dialog window (right-click on the desktop, click on Properties)
    2. Click on the "Settings" tab. (make sure your screen resolution is set to 1024 by 768, and the color quality is 32 bits)
    3. Click on the "Advance" button (this will bring a new dialog box)

    On the newly opened dialog box:
    4. Click on the "Troubleshoot" tab
    5. Set the "Hardware acceleration" to "Full" (drag the slider all the way to where it says "Full")
    6. Click "Apply", then "Ok" (this will close the dialog box)
    7. Close the "Display Properties" dialog window by clicking on the OK button.

    Try turning the toy ON now. I hope this helps.




  • Wayne
    Wayne Dec 31, 2007

    try lowering the acceleration to the lowest setting. If it works, raise it a notch and try again.

  • Wayne
    Wayne Dec 31, 2007

    hmm...some USB plugs may be different (USB1/USB2), have you tried plugging it into another USB port (front or back)?

  • Wayne
    Wayne Dec 31, 2007

    okies.......if you still have time tonight, under CONTROL PANEL, ADD NEW HARDWARE, if you do not see it, click on PERFORMANCE, then SYSTEM, then the HARDWARE tab, then DEVICE MANAGER, find your FisherPrice there and click on it, click on ACTION and PROPERTIES, toubleshoot normally says "no problem", but I am curious. If you do not have anything there for FisherPrice, click ACTION and SCAN FOR HARDWARE (make sure the USB is plugged in)

  • Wayne
    Wayne Dec 31, 2007

    I will assume you tried the console again, just for kicks. So you see it in the DEVICES. Disable it....and then SCAN for NEW HARDWARE DEVICES again. If it found it, reboot and check again.

  • Wayne
    Wayne Jan 01, 2008

    ahh...it made a noise everytime you plug it in....what does it say in the pop-up box in the lower right of the screen when you hear that noise? Does it say "not recognized" or "found new device" or "found Fisher-Price drvice"?

  • Wayne
    Wayne Jan 01, 2008

    ...NO...don't let Fisher-Price take your life! Lol.



    WELL...tomorrow...it is time to call their support and ask for a driver....call early...something tells me THOUSANDS of people will be askin' for it. Looked on their website, and it was hideously useless.

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