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Canon i960 paper feed problem

All of a sudden the printer is producing a paper crimp in the middle of beginning edge of paper fed into printer. Rollers have been cleaned several times per manual instruction but does not correct problem. Paper will slant to the right when printer is engaged. Signals paper jam, however paper has hardly entered the printer. Opened printer from the front, seems like one of the bed segments that the paper feeds across is raised( or other segments are lowered do not know which). Cannot correct the problem, afraid to touch the bed segments behind the printing cartridges, ant suggestions?

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Hi peter84st,

I just would like to clarify if this machine is a printer? May I also have the brand and the model?

I'll be waiting for your reply.

Thank you for using FixYa.

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