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I had that error too, the very first day after i received my Saeco Primea Cappuccino Touch Plus from Germany. The curiosity is that the machine was able to prepare a cuple of cups and suddently died with 5 in screen. Going to the service, they said that error 5 is about a lack of pression in pipes, probably due to the unprotected transport to Romania. I don't know if they fixed alsi some jonctions, but i had to pay for few rings. Everything took a day in service, but now is working fine. Hope it was usefull and my english enough inteligible.
Need to prime the machine. The new water filter is causing the air lock in the system.Remove the filter and startup the machine it should prime by itself, when it's ready,fit the filter back and press hot water until the water flows steady. Hope it helps.
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