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You will need to get a "regular" Universal remote and program it for that particular model of TV. You will need to access the on screen setup menu for the TV and then have it scan the channels. Make sure your DTV box is on and connected with the coaxial cable. If the "TV Input" button on your DTV remote works and you can get it onto the Video Channel, You can connect your DTV receiver with the RCA Cables (Red, White and Yellow) and get your picture that way. If you access the on screen menu, you will need to scan for Analog and Digital channels as the receiver transmits in Analog. hope this helps.
Hi,Does the icon look like a large satellite dish? Make sure your TV is on "TV" and not "DTV" before retuning.
To re-tune analogue channels:
I have a Samsung TV and that icon is not accessible from the menu if i am watching the tv on the digital option of my remote. You have to switch your tv to the "tv" option on your remote and you will be able to access the icon from your menu. (on your remote, you should have a button with TV/DTV on it)
To re-tune analogue channels, if you want to re-tune digital channels, then look for the "D MENU" button on your remote. Press this then scroll down to the icon that looks like a large satellite and then on "Auto Store" This will re-tune your digital channels :0)
I'm assuming you have Cablevision. This is becoming a known problem with their broadcasting system. They have been upgrading and it has been causing the TVs to freeze up on a specific channel .
Simple way to fix it: 1. Unplug tv 2. Unplug coax from tv 3. Plug tv back in 4. In the Menu go to Setup > CH setup > CH Memory > Cable (digital) 5. Enable channel skip for channel that it is currently stuck on 6. Push Menu to exit 7. Change to any other channel 8. Reconnect coax to tv.
Followup: Avoid this channel and go give Cablevision a call and let them know about it. They won't do anything to fix it until they get a certain number of reported issues about the problem
If the database is empty you need to re load the system. With your remote controller, go to menu and from that you need to select install or setup. This will scan for all available channels and store them for use. Hope that helps.