Question about Canon SELPHY ES1 Thermal Photo Printer

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Paper jams my printer has gotten the paper stuck with about an inch hanging out the bottom the paper is all mashed up with the plastic covering hanging off its the first set of prints i have done but i did do quite a lot at once. Tried the advicein the hand book taking off front cover and turning it on and off but it hasnt worked do you have any other advice please before i have to battle with the crowds at the sales

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6 Suggested Answers

SOURCE: canon mf5650

Check the paper setting in your software. Paper size should be A4 in all instances. Hope it helps

Posted on Oct 05, 2007

  • 1 Answer

SOURCE: Phaser 6110 - red light on, not printing

Just had user with same problem. Printer status = paper jam but no paper in feed path therefore suspect paper pick up problem. Asked user to take out paper tray and turn paper in tray over. This solved problem.
So possible fix = turn paper over or try different paper.
If printer is old try cleaning pickup roller. My users printer had only done 227 pages.

Posted on Feb 05, 2009

  • 1 Answer

SOURCE: Canon LBP 1120 Offset paper feed and subsequent jamming.

G'day, I pulled the whole printer down and gave it a clean and put it back together and set it to work. All good.

Posted on May 12, 2009

  • 103 Answers

SOURCE: Same Problem - Wet Black Line on back of each printed page

Print cartridge

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .

Hope this help. Please Rate My Response! Thanks!

To solve the printing problem..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Hope this help. Please Rate My Response! Thanks!

Posted on Aug 27, 2009

Testimonial: "Thank you! I cleaned the ink tanks and contacts. Then I cleaned bottom plate a few times. No black line!"

  • 185 Answers

SOURCE: My Canon MX340 printer says

Try to blow air into the printer; dust may have clogged paper sensor

good luck

Posted on Nov 06, 2010

  • 1 Answer

SOURCE: Canon MX860 Rear Paper Jam

I have a small piece of paper jammed in my Canon MX-860 that Cannot be seen from anywhere. Can you help me find so I can clear it

Posted on Sep 14, 2011

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2 Answers

Canon PIXMA MX340 All-In-One InkJet Printer - I receive Adf paper jam error even though there is no paper jam

Open the cover so you can see the glass plates. Look up into the cover where the document exits from. There is a white flat bar with two small white tabs hanging down. Look at the tab that nearest to the front of the machine. In the slot to the left of it there should be a small black plastic arm hanging down. it is probably stuck in the up position. use a paper clip to bring it down and see if it is free to swing. DONT spray anything near it if it is stuck. Use tweezers to pull it down and it should click back into position and swing freely.

Good luck.

May 31, 2011 | Printers & Copiers

1 Answer

When the cartridges move to the right there is a hang up of some sort and then error 5100 comes up

Error code 5100 describes a physical problem either with a paper jam or an incorrectly seated ink ink.
  • 1

    Check the paper feed tray on the front end of the printer to see if there is any paper visibly stuck inside the printer.

  • 2

    Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.

  • 3

    Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.

  • 4

    Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.

  • 5

    Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.

  • 6

    Repeat the process with the other ink tanks, and then close the printer's cover. Power the printer off and then back on again.

  • Feb 01, 2011 | Canon PIXMA MX310 All-In-One Printer

    4 Answers

    Paper jam???

    Follow these steps :
    Remove all paper from the trays. This will prevent further jams during the clearing.
    Remove the covering to the printer's outer case to expose the jam. Locate the jammed paper to ensure there is not another problem causing the stall.
    Pull gently on the jammed paper, taking care not to tear it. In most cases, this will remove the jam.
    Press the flashing "Printer Jam" button. This will allow the rotors to turn and facilitate the release of the jam.
    Turn off the printer and firmly pull on the jammed paper. Be careful not to tear it.
    Remove remaining paper shreds. if a tear occurs, remove any residual paper that may hamper printing.
    Refill the paper tray and try printing again. If the jam persists, repeat the process and search for more paper.

    Oct 29, 2010 | Canon ImageClass D861 Printer

    1 Answer

    Paper jam, removed paper but still says jammed. Is there any way to tell where the jam is or reset machine ?

    You should be able to have a piece of paper feed all the way without hanging.
    Most of the times, you can see a small piece of paper stuck in a corner.
    I have used a cut piece of plastic ( from a file folder ) and worked small pieces out that way.
    Good luck, Happy Holiday's

    Nov 30, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

    2 Answers

    Paper jam except there is no paper stuck

    turn the printer off then on. See if there is a paper sensor that is stuck Check to see that the cartridge holders are moving freely across the carriage.

    Jul 31, 2009 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    Paper Jam 075-134

    Be sure to remove the big drum cartridge (blue handle under top cover) and check both doors in the back. After that if you don't see any paper look very carefully for stuck/broken plastic flaps (about 1/2 - 1/3 an inch in size).

    Oct 14, 2008 | Dell 3010cn Laser Printer

    1 Answer

    Brother printer, paper inside, but I do not see paper inside.


    1. Remove the Jam Clear Cover located in the back of the machine..
    Squeeze the plastic tabs located on the right and left side of the cover
    and pull the cover off.

    2. Remove any paper you can see jammed in the machine. If you cannot
    remove the jammed paper from the back of the unit follow the in
    structions listed below for reinserting the cover and then continue to Step 4.

    3. Re-insert the Jam Clear Cover. The top of the cover has a slotted
    opening in the center approximately 1/4 inch wide. Hold the cover by the
    plastic tabs located in the front of the cover on the right and left side and insert the cover into the opening until it securely
    clicks intoplace (both sides).

    4. Open the scanner cover by pulling up on the lower right corner of the
    cover until it locks into place.

    5. Remove the jammed paper. If the paper is jammed underneath the print
    head, unplug the machine from the AC power outlet. Gently move the
    printhead to the far right side of the machine (the "home" position) and
    then remove the jammed paper.

    6. Lift the scanner cover to release the lock and then gently push the
    scanner cover support down and close the scanner cover.

    To test print the Help List by pressing Menu/Set, 6 (Print Reports), 1
    (Help List) and then Black Start. The Help list should begin printing.

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    Oct 12, 2008 | Brother MFC 420CN All-In-One InkJet...

    1 Answer

    Paper jam

    The paper jams in the bottom because the leading edge hasn't reached the correct sensor in time, thus causing a jam message. Do a sensor test on the front panel of the printer before replacing any parts. Go into Diagnostics/Sensor test and you will see the letters across the top follwed by numbers below. Then you want to toggle the sensors located through out the paper path-usually black plastic hanging done into the tray areas. Up in output tray has black plastic hanging down-sensors. lift top cover and you can see the sensors on the left side of the top a black horseshoe shape is a sensor. This will help with the correct parts needed to be replaced.

    Oct 02, 2008 | Toshiba TEC B-882 Thermal Label Printer

    2 Answers

    False Paper Jam Message

    Probably a jam sensor is dirty or stuck. Look through the paper path for a stuck plastic sensor arm, or dirt or paper dust on photocell typr sensors.Paper sensors are normally located near where paper feeds, and where it exits the machine. The paper must pass over these sensors as it travels through the machine.If a scrap of paper is left on the sensors, they will report it as a jam. If you can, try manually pushing a sheet of paper through the printer, ONLY in the direction it normally feeds. This may free up a stuck sensor arm, or force out the jammed scrap.

    Jun 08, 2008 | Brother MFC 420CN All-In-One InkJet...

    1 Answer


    One of two things.
    1. When the jam occured there may have been a small piece of paper torn off on a sensor.
    2. And I think this is more likley. One of the sensor actuators has fallen off or is stuck causing the sensor to think there is still paper in the machine.
    Take your time and examine the paper path carefully.
    The actuators are black plastic pieces about an inch long hanging down into the paper path.

    Jan 11, 2008 | Brother HL-2040 Laser Printer

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