I installed the software that was included with the webcam and followed the instructions. When it instructs me to connect the camera for detections the computer would not detect the webcam in any of the USB connections available on my computer. I also tried to uninstall and reinstall the driver software. The other option that I tried was to get on the manufactor's website and download the software available for the webcam. I am running out of options of getting the webcam to work.
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If you have uninstalled the webcam software and drivers, please restart your computer if you have not already done so since. Also, make sure that your webcam is not connected to you computer after restarting. You should now be able to insert the CD software, and install the webcam by following the instructions on screen! If you are still unable to use the webcam after installing, please post back, and we can troubleshoot the problem!
Logitech webcams follow a simple process for installation, requiring
you to follow the instructions that appear on your monitor. During
installation, you must see to it that you have the appropriate
requirements. Install the webcam software by inserting the CD into the
optical drive of the computer
before you plug the webcam into an open USB port. The software should
then be recognized, followed by prompts and instructions flashed on the
screen. If there are no problems encountered, the process of
installation should proceed smoothly. Reboot your computer when
Logitech Webcam Basics
Upon purchase, you must make sure that you have the manual and other
relevant documentation accompanying the webcam. Make sure that the
webcam is free of damages or defects.
the settings of the webcam to produce better image quality. Your manual
should help you modify the settings and explain in detail how to check
whether the gadget is able to capture images and videos. Using
different applications like instant messaging and videoconferencing,
evaluate the quality that the webcam is generating. Finally, note that
the performance of your webcam varies depending on the Internet
connection that you are using.
If the installation turns out to be unsuccessful, the first thing you
must do is to verify that the webcam is functioning properly. Unplug
the webcam from the USB port and restart your computer. Plug the gadget
back in to make sure that it can be identified by the computer. Let the
system detect the software, and then reinstall the webcam driver.
this does not work, the problem may be on the software or driver of the
webcam. In cases like this, your option is to find or download a driver
that is compatible with your Logitech webcam. Visit the website of the
webcam manufacturer and download the appropriate and latest driver
required for the installation of the gadget. If the driver that you
need is not available in the manufacturer's website, you can look for
it in other websites that offer free download able drivers. Websites
include Driver skit.com and Lostmydrivers.com.
downloading, reinstall the webcam driver to see if it works. If after a
successful download the webcam still malfunctions, the webcam itself
may need to be replaced.
Have your friend go to the Be-Bratz web cam instructions web page, and follow the directions to download and install the drivers and set up the camera.
Here are the directions from the web site:
Installing Driver Software
Click the Download Webcam Software button and save the file to your computer.
Double click on the file PC_Camera_1043W_070328.exe to start the installation.
Follow the steps in the installation wizard.
Once the software is installed you should be able to use your Webcam.
Note: If the camera does not work or the PC cannot detect it, please refer to the troubleshooting section in your Be-Bratz.com™ Webcam manual.
Here is the link to the software: Download the webcam software
This camera is compatible with windows 2000, XP, Vista and Windows 7. If you are using one of these then un-install the software and reinstall it again. Be sure to follow the instructions about when to connect the web-cam and any rebooting instructions. If you are under warranty then contact customer support. Select your region from this website: http://www.logitech.com/support-downloads
Get the driver of the Webcam from the net .. log on to Logitech support for software support.<br />
log on to : <a href="http://www.logitech.com/">http://www.logitech.com/</a><br />
Download and install the software, then connect the webcamera which will be detected and installed.
To install the webcam, please follow these instructions: - Disconnect the webcam. - Install the driver / software. - Restart your PC. - Connect the webcam to an available USB port. - Test the webcam. Hope this helps!
When installing a webcam, you must first install the software from the CD that came with your webcam. DO NOT CONNECT THE WEBCAM before you have installed the software or your computer will not detect the new hardware. You may need to go to ADD/REMOVE programs, remove your webcam software and start over, making sure not to connect your webcam until instructed to do so.