Question about Microsoft Windows Vista Ultimate Edition

3 Answers

Can not scan from dcp-130c (brother) to vista laptop

I have install the cd given, but still cant scan to laptop, but can print OK

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  • 2 more comments 
  • Kone Jan 01, 2008

    it stoped at this stage;


  • Kone Jan 04, 2008

    ive tried but its still ends on the same page as above plus at that point it say printer install sucessfully...but cant continue the loading process

  • Anonymous Nov 30, 2008

    I used the CD, and it told me to go online, apparently vista isn't supported (or maybe it's that weird 32-bit rule that they have). So I go online get this
    http://welcome.solutions.brother.com/BSC...

    I does the same that I read on here, it downloads, I restart printer when it tells me, Vista tells me hardware is installed, but installation won't do anything.
    Then I go look further and find these two offered by brother's site as well http://welcome.solutions.brother.com/BSC...
    http://welcome.solutions.brother.com/BSC...

    weird thing is, they're all software files, no setup app or anything useful. 
    I don't know what else to do.

  • arvindsk2000 Jan 08, 2009

    sam problem O, pls help

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There is a firmware update for vista users in the above link mentioned by tom 19511. First update your firmware then install the software. It should work fine. For futher details read patiently the details given in the link tom19511 has given download the correct update files and install.

Posted on Jan 02, 2008

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I tried the given info but unsucessful pls can give more detail procedures for step by step

thanx

Posted on Jan 01, 2008

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  • Thomas Christopher
    Thomas Christopher Jan 01, 2008

    I would start all over.

    1.Uninstall all of the software. Delete from printers folder.
    2.Shut down computer. Disconnect the printer.
    3.Restart computer and install software, then follow directions on screen. Do not hook printer up until it tells you.

    Please let me know how you make out.

  • Thomas Christopher
    Thomas Christopher Jan 04, 2008

    Please rerate this as a FIXYA, thanks

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