Question about Western Digital (WD1000VE) 100 GB Hard Drive

1 Answer

Hard drive fall

I have a WD1000VE drive 2,5'' in a portable case.
about a week ago it fell from the desk and since then it does not work.
Windows (XP & Vista) can only see a portable disk but the name is unknown and also the size is zero. Have tried every software recovery known but the dont work because they can't see the HDD. Is it a hardware problem and what can i do to save data?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

  • Expert
  • 103 Answers
Re: Hard drive fall

The portable case has a bus interface that lets any generic disk installed talk to your computer. That is what Windows is seeing. The fact that there is no drive size either means that the drive became unplugged (unplug the cables and re-snug them), or there is non-visible damage to either the interface of case, or on the drive itself.

I would go with the drive is bad. They don't like falling. If you feel reasonably comfortable with a small mod, you could plug it straight into your PC and see if windows detects it. If nesc. unplug your CD drive and use that cable for the test. Make sure you're PC is off before the mod, ground yourself, and don't force the ribbon cable. Good luck!


Posted on Dec 31, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I recently purchased a new Cavalry external hard drive (500gb, CAUG25500), and had been using it on my Thinkpad laptop with XP. It was working fine, no problems. Before a trip I was going on, I wanted to...

1. This could be due to several things.
a. The power supply for the external drive is not working properly
b. A broken power supply connector.
c. The USB drive was disconnected improperly > that is not disconnected safely in Windows
d. The external drive controller in the USB case is defective. A new case is needed.

Mar 16, 2011 | Cavalry Storage Cavalry CAUG 500GB USB 2.0...

1 Answer

Hard drive fell about 2 ft to the floor worked right after now one week later its not recognizing data the files were there some songs played but now when i plug in it asks to format need my data what do...

Sounds like the drive has been badly damaged from the fall. Try plugging it in with the power off and then turning your computer on. If you can see the drive in My Computer you may be able to copy the files U need to another drive. If not, take the drive to a PC store and see if they have a utility program that will recover your files for you.

Feb 26, 2011 | Toshiba Canvio 500 GB USB 20 Portable...

1 Answer

My IOmega 500GB HDD worked excellent when one day it fell off from my bed (2 feet high). Since then, the drive wont function normally. The read/write speed is terrible.. The company claims it to handle...

Whatever you choose to do, the first thing you should do is back up all of your data immediately, in case the drive completely fails and you can't get to it.

Do you have a warranty on the hard drive? If so, you should send it back to the manufacturer after advising them of the 2-foot fall and have them either repair or replace it.

In case the problem is not actual damaged parts, you can run Scandisk or Chkdsk in Windows or DOS (with all of the options checked) to inspect and repair the drive and hopefully improve its performance.

Aug 30, 2010 | Iomega Hard Drives

1 Answer

My simple drive external harddrive now lists itself as Local Disk (F) in my computer folder, and when I try to open it says, F:/ is not accesible the file or directory is corrupt and unreadable. it work a...

If it worked a few days ago then you could restore your system to a week ago and it should recognise again
i see no mention of what oprerating system you are using so I will assume XP.Vista or Windows 7

Using XP then follow these steps

Go to Start
Then All Programes
Then Accessories
Then System Tools
Then System Restore

This will give you a calendar to choose an earlier date
select one and click accept or continue and wait for the machine to shut down and restart
Once restarted a message should appear saying if the restore was completed.

Plug in your drive and test for fuctionality.

Let me know if you need the procedures for Vista or Widows 7 because they are a little more envolved.
All tho the steps are simalar I would much rather give you the correct infomation.
Hope this helps,Cheers Misterdj

Mar 27, 2010 | SimpleTech SimpleDrive Portable USB 2.0...

1 Answer

Knocked over Seagate 500GB FA Pro Makes Beep Noise/Can't Connect

it sounds like the disc (inside the hard drive casing) has become jammed or what is known as "stickation". the best way to unstick the disc is usually another sharp blow. the best way to do this is to remove the drive from the external casing and, while holding it by one side, strike the other side downward onto a hard surface like a wood desk. do not strike it on metal or cement as you may cause more damage. make sure the surface is softer than the drive casing. it sounds extreme but it has worked for me on several occasions.

Jul 25, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

USB External hard drive 160 GB not recognized by desktop Windows XP OS

Very possible your problem is that this drive is not externally powered and your desktop does not put out enough power to drive it.  I'm guessing your desktop is older.  Especially if your desktop is USB 1.0 this problem would occur.  Your best bet in this case is to either mount a newer USB expansion card into your desktop, or get another externally powered harddrive and transfer data over to it from this one with your laptop.

Nov 01, 2008 | Verbatim SmartDisk Firelite Portable USB...

1 Answer

External USB drive making clicking noise - Windows does not recognize it!

The drive is damadged bad. youll have to go to a data recovery centre, but that can cost $700+ if you really want your data back.

Sep 19, 2008 | Western Digital (WD1000VE) 100 GB Hard...

2 Answers

WD1000VE external hard drive not recognized

If possible check it out on another computer.
This will then establish one or the other which is misbehaving.
Then come back

Feb 11, 2008 | Western Digital (WD1000VE) 100 GB Hard...

1 Answer

Exturnal hard drive fell

The fall was probably too much for it. If it was powered up at the time of the fall and the fall caused a substantial shock, it is most likely gone. A running hard drive cannot take much shock.

Before giving up on it, if it was mine, I would remove the hard drive from the portable case and plug it directly into a computer either through a USB adapter, directly to a motherboard or any other available method you may have.

The purpose of that is to bypass the case's electronics and deal directly with the actual hard drive.

If it wont read from it by doing that, you are done.
You could try a warranty claim if it's new enough.
If your data is extremely important, you can send it to a data recovery service but the costs are high. $500 or $1,000 for data recovery isnt that unusual.

Re-post here, let me know how it goes.

** Please re-comment if the suggestion did not work for you, there may be several other possibilities.
** Please add a comment before giving a rating other than Solved

Oct 18, 2007 | Maxtor Personal Storage 3200 (U01E200) 200...

Not finding what you are looking for?
Western Digital (WD1000VE) 100 GB Hard Drive Logo

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers


Level 3 Expert

5660 Answers

Are you a Western Digital Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides