Question about Western Digital (WD1000VE) 100 GB Hard Drive

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Hard drive fall

I have a WD1000VE drive 2,5'' in a portable case.
about a week ago it fell from the desk and since then it does not work.
Windows (XP & Vista) can only see a portable disk but the name is unknown and also the size is zero. Have tried every software recovery known but the dont work because they can't see the HDD. Is it a hardware problem and what can i do to save data?

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The portable case has a bus interface that lets any generic disk installed talk to your computer. That is what Windows is seeing. The fact that there is no drive size either means that the drive became unplugged (unplug the cables and re-snug them), or there is non-visible damage to either the interface of case, or on the drive itself.

I would go with the drive is bad. They don't like falling. If you feel reasonably comfortable with a small mod, you could plug it straight into your PC and see if windows detects it. If nesc. unplug your CD drive and use that cable for the test. Make sure you're PC is off before the mod, ground yourself, and don't force the ribbon cable. Good luck!

Cheers,

Posted on Dec 31, 2007

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The fall was probably too much for it. If it was powered up at the time of the fall and the fall caused a substantial shock, it is most likely gone. A running hard drive cannot take much shock.

Before giving up on it, if it was mine, I would remove the hard drive from the portable case and plug it directly into a computer either through a USB adapter, directly to a motherboard or any other available method you may have.

The purpose of that is to bypass the case's electronics and deal directly with the actual hard drive.

If it wont read from it by doing that, you are done.
You could try a warranty claim if it's new enough.
If your data is extremely important, you can send it to a data recovery service but the costs are high. $500 or $1,000 for data recovery isnt that unusual.

Re-post here, let me know how it goes.

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