Olympus Stylus 700 / 700 Digital Camera Logo
Posted on Oct 24, 2009
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Olympus 700 error code 5e02 The camera lens goes out and back in on switching on, then shows the error code.

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  • Contributor 1 Answer
  • Posted on Nov 30, 2009
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I cannot take pictures, on the screen it appears D: 5 f 08 5 e 02, and the lens is still extended.

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  • Master 11,967 Answers
  • Posted on Oct 24, 2009
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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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1 Related Answer

Kiran Anto

  • 420 Answers
  • Posted on Sep 11, 2010

SOURCE: olympus 700 error code 5e02 The camera lens

try these:-

  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions
  • hit the part near lens softly with palm (trust me this made mine work)

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3helpful
1answer

Olympus 700 error code 5e02 The camera lens goes out and back in on switching on, then shows the error code.

try these:-
  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions
  • hit the part near lens softly with palm (trust me this made mine work)
10helpful
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Toestel werkt niet blauw scherm geef error code 5f08 en 5e02

1 van de mogelijke oplossingen is dat er vuil in de binnenkant van de lens zit. Als dat het probleem is, is de oplossing de camera op te starten met de lens naar boven.
Andere oplossingen kan bv update van de software via de olympus software
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Error message 5e02: 5f08

Error 5e02: 5f08 means lens error.

Try resetting the camera, by removing the batteries, and by holding down Ok/function button while you turn the camera on.

If the lens do not extract, try helping them out by gently slapping the back of the camera while you turn it on. If they do not retract, try helping the lens back in while turning off the camera.

If that does not help, then the camera need repair service.
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Olympus mju 700 - error D: 5e02

Hello Jakub,
As you might already know that you are not the only one who is getting this error.. there are thousands of others with you .. If that makes you happy :D
This code is a troubleshooting service code for "malfunction of focus motor/sensor". It is a motor/sensor issue and is normally caused by sand or dirt in the lens cover mechanism. Try to turn on camera while holding it with the lens pointing up.
You might even try hitting the camera on your palm in that position (by hitting, i don't mean a real HIT .. be sure that you are gentle not to break the camera).
If that doesn't work then try this... when the lens is trying to come out and cannot come out completely then you can assist the lens by pulling it out manually (once again, understand that its a delicate camera and I don't want you to show how powerful you are by pulling it with all your mighty vigor.. be hard and gentle at the same time .. I hope you understand what i mean)

Please let me know if any of the above steps work for you and do rate the solution :)
All the best.

Regards,
Srinivas
Apr 08, 2009 • Cameras
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Getting error 5f08 5e02 in my olympus camera..

Getting error 5f0a 5f08 5e02 in my olympus camera..
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Stylus 700 error D:5f08 5e02

The error message (D: 5f08 5e02) means that your lens is dying / dead. It just happened to mine (on the Mju 700, but it's the same thing) and I was told that it could be repaired, but it would cost as much as a new camera. I've only had mine 2 years and I've been really careful with it, so I'm a bit annoyed, but I have used it a lot!
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Camera olympus error D: 5f08 5e02

The error message (D: 5e02) means that your lens is dying / dead. It just happened to mine and I was told that it could be repaired, but it would cost as much as a new camera. I've only had mine 2 years and I've been really careful with it, so I'm a bit annoyed, but I have used it a lot!
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Error code

hi ,
i had the exact same problem as well. See my other reply to another user in this forum.
I still had my 2 year guarantee ( European ), and sent it back to Olympus.
They have told me that the zoom mechanism is broken ( which i figured anyhow !) , and they are replacing. As i said above, i am lucky that i was within the 2 year warranty.
If yours is still within the guarantee period then contact Olympus service.
If not, then i'm afraid you may have to pay.
Best of luck.

Wayne
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Blue screen error code

the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??
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