Hello, Try resetting the MP3 Player. Turn it on, connect to your computer, press and hold the play button for 10 seconds and disconnect from your computer. wait 5 seconds and connect back to your computer. When charging always leave the MP3 player in the on position.
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1. Plug in usb cable to computer.
2. Plug other end of cable into MP3 player.
3. Turn MP3 player on using the power slide switch. The display should change slightly to indicate charging. (Mine has a picture of a battery that will fill and empty...) Hope this helps!
That usually happens when you are using Windows Media Player to
download music. WIndows Media downloads music into folders either by
artist or the title of the CD. Your best bet will be to start over.
Connect your MP3 player to your computer, if Windows Media opens close
it. Go to My computer and click on MP3 player or Removable disk. It
should say Internal storage. Right click on internal storage and select
format. This will erase all your files in the MP3 player so please make
sure you have copies of this files. After you are done formatting. Open
Internal storage and leave the window open, it should be empty. Go to
start, search, picture, music or video, check the music box and click
search. All your music files should appear when is done searching, just
click and drag one song at a time. into the the internal storage
window. Remember do not use folders just click and drag one song at
time. This should take care of your problem. If you still have any
questions. Please contact Audiophase at 818-767-2843 ext 117
Hello, Try resetting the MP3 player. turn it on, connect to your computer press and hold the play button for ten seconds. unplug it wait 10 seconds and plug it back to your computer. leave it charging for a couple of hours.
One thing that I have found that works is that you slide the switch to the "ON" position, but don't press play to turn it on all the way. Do this BEFORE plugging it into your computer. I have had the mp3 player fro a year or two and I have charged it about 15-20 times.
Ok for the KZ111 and KZ100 audiophase. turn the mp3 player on. then plug it into the computer. the
player will start charging. Go to windows explorer or my computer and you will see it listed as a hard drive. Create a folder called music. you can then drag and drop mp3 files into the music folder. As for charging the battery
my Motorola V170 cell phone has a usb charger. I use it to charge my mp3 player takes about 20 minutes. and the charger in my car for the phone works too. Hope this helps.
About the charging - you have to plug it in and then turn it on to make it charge. The user manual comes on a small disk with the device. It is extremely unhelpful, as it contains almost the same info as the package insert for quickstarting. The only thing that was useful in the manual was this :
Support and Service
Please call 1-818-767-2843 ext 117 for any questions regarding this unit.