Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Yes, the ice maker controls the water valve. First check that there is water in the ice maker trays. If there is your valve is not the problem. If not, loosen the fitting on the water line that leads to the water solenoid valve. If you do not find water, check your manual valve that taps into the main water line. If you do have water, it may be that the water inlet above and behind your ice maker is frozen. You can thaw it out with a hair dryer and see if that is the problem. If this model dispenses water through the door, you can find the water solenoid valve behind the unit near the floor and reverse the two plugs on the solenoids. Place a paper towel in the water inlet tube that channels the water into your ice maker. Close the coor and press the water dispenser for 3 seconds. Open the door and see if the paper towel is wet. If it is, the water solenoid is fine. You can also remove the front of the ice maker and put an insulated jumper wire between the T and H test points to see if the unit ice maker will go through its cycle.

Posted on Dec 31, 2007


Check the tube behind the refrigerator and see if it is clogged. I spent $80 on a sears house call for them to pull the tube off and run it under hot water and it has been fine ever since. This also works if there is water coming from under the refrigerator.

Posted on Apr 20, 2008

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I have a kitchenaid 23cd.Icemaker doesn't work has 40# water pressure 5 deg in freezer water works to fill glass no water in ice tray unpluged for 24 hours

If the water dispenser is working and fill glass function is working but the ice maker section there is no water in the tray then its faulty ice maker valve.This is a twin valve.The valve is one unit,but has two sections one for water and one for ice dispenser.This valve is got faulty and not working for both sections so water is not entering the ice maker tray.
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You can get required parts from sears part direct online site or from site.


This will help. Thanks. Helpmech.

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The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

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2 Answers

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