Model 3590 roller not turning - Bissell Vacuums

just had the same exact issue with mine - took everything apart - found that the swivel roller brush wasnt turning. it was not any belt issues or motor issues. took out brush roller - held in my hand by holding just the hand cap still - and tried turning the roller with my other hand. roller would not turn at all but is supposed to with no effort. on some models the end caps pop off but most are one piece and are just discarded and a new roller bought - seems to be $10-$20 for one for most dirt devils and under $10 shipping in north america. you can try something down the side of the roller and end cap like a razor - i did cut lose some crud and it works - but roller still stops on 2 of 4 settings on the rug because of this. i've already ordered a new one.

has this ever worked?

try this link below it may be some help to you
http://www.ereplacementparts.com/hoover-s3590-duros-legacy-vacuum-series-parts-c-37315_37445_37448.html

Turn the machine over and remove the 4 screws which hold the cover on the brush. Remove the cover and brush roller. Remove old belt. Slide new belt over the motor pulley, first. Then slide roller through new belt (if self propelled model, slide roller through the small belt, also) and slide brush roller into slots on housing (note: slots are different, match roller sides to correct slot.)

Refer to Larryclare1's solution at http://www.fixya.com/support/t1095798-kenmore_model_116_powermate_jr_stopped It worked great for me. Replace the belt, which you can get at Sears Parts store/online and clean out the hair as per Larryclare's instructions.

That noise usually means that the belt is worn or stretched and its slipping on the motor shaft. Replacing the belt is easy to do and you can get the belts for this model here:

http://vacbelts.com/bissell-style-7910121416-belt.htm

If was foxed by that one too. There is a microswitch or device that detects it the unit is upright - it inhibits the roller motor.
Soon as you lower the arm the rollers go around.....if not then it must be a fault.

Try turning the vacuum on and hold the base up so you can see if the roller is turning. Odds are it is not and what you smell is the belt burning (not literally). If the roller is not turning, look for anything that is binding it - after you have unplugged the power cord. Probably the roller head is not fully aligned with the retention lugs that hold it in place or the belt is not properly placed on the roller itself, or if it is a used model, hair and twine can get tangled in the roller and cause it to stop turning.

I don't know what brand of vacuum you have, but the belts on most vacuums should be changed approx. once a year. The belt can look fine, but is stretched and won't have the necessary tension to turn the roller. It is possible that the roller is in need of servicing. If the bearings in the roller are fouled with dirt and hair, they will not turn properly and a new belt will not solve your problem. Take the roller out of the machine and turn the end caps by hand. They should turn freely. Once you've determined that the roller is o.k., install a new belt, turn the roller by hand to make sure that nothing is jammed and then try the machine again.

Hi elora,

I live in a house with three shedding cats. I also have the same vacuum. About twice a year, I have to getinto the area of the vacuum where the motor is. There is a little pring loaded vavle that sometimes gets hair in it. You may need to go there to get the little valve cleaned out.