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Problem with sending fax

Can you help me? I am unable to send a fax to one particular number? Is it possible that my number has been blocked?

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Posible, try connecting a handset to the fax and dial the number,
or put it on speaker ( depending on the model you have, did not specify)

Posted on Dec 31, 2007

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1 Answer

We are having issues faxing to one particular number. We think our fax goes through, but spits out a Error 345*. Nothing is sent


fax machines talk to each other before sending data to ensure that the sender/receiver are on the same format and are compatible
for one particular number to be a problem indicates a fax number problem in setting the dialed number area code , dashes etc are all specific
ring the receiving department and ask to confirm that they are having trouble receiving faxes from your number as well

Dec 14, 2016 | HP Office Equipment & Supplies

1 Answer

Cannot send or receive faxes to one particular number, but is able to send and receive faxes with other numbers


"cannot send or receive faxes to one particular number, but is able to send and receive faxes with other numbers"

If your machine can receive a fax transmission from one number, it will receive from all numbers.

If your machine can send to all but not to one particular number, please check that there is a fax machine there to receive it.

You can try to send manually and listen for beeps from the other fax -if one is present- then push the START button to initiate transmission.
If their machine is in working order, the transmission should start. (After the initial 'handshake' of course.)

Jun 16, 2011 | Office Equipment & Supplies

1 Answer

I keep getting error message 387 when I send a fax to a particular number. This is the only number I have a problem with. Thanks


The problem is not in your printer.The problem is in the phone cord at this particular number.Call the particular number and tell them to check if their phone line has any noise wich could make the error!Also they can try to change the phone cord and try again to send them a fax.
Try running the Fax Test from Printer Setup Menu.. Press Setup and under Tools - you will find Run Fax Test - Check which of all parameters it did not pass.

Nov 22, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Able to send faxes but unable to receive faxes.


You probably have to set something up in your settings.

Usually this goes: Settings>Fax Setup>Receive

Of course, this is generic, and all Fax machines are different. Is there a model number?

Jan 15, 2010 | Compaq Office Equipment & Supplies

1 Answer

Able to send and receive faxes. some numbers


It does not sound as if there is a problem with your machine. The receiving parties may have given you the wrong number to send to.

Call those numbers from a regular phone and listen for fax tones.

Aug 19, 2009 | Minolta bizhub 180 Black and White Copier

1 Answer

Unable to send fax


press *99 before the number it will work

Aug 09, 2009 | Brother FAX-575 Plain Paper Thermal

1 Answer

Problems sending to a particular number


Hi,

Try sending your fax to a lower baude rate to 14,000 bps, I had this problem before and I solved it by sending to a lower sending speed bacause the line was very noisey.

Mar 16, 2009 | Canon LaserCLASS Fax 710 Printer

3 Answers

Fax unable to receive and send.


Some basic troubleshooting tips are listed below to help determine the cause.
Check the following items :

1
Ensure the phone cord is plugged directly from the wall jack, into the back port of the fax machine marked "Line", "To Wall Jack", or with a wall jack symbol

2
Remove any other device from the line such as splitters, credit card machines, or telephone answering machines and retry.

3
Turn Error Correction Mode (ECM) off ,
For turning off ECM > press set up > press ok >go to advanced fax set up by using the arrow key > press ok > press arrow key go to OFF > press ok .

After these steps > try to send a fax to undermentioned number , once it is sent u will recieve a confirmatory fax in return as well .

self confirmatory no for fax 1 888 473 2963 .

or u can try to send a fax to a different local number as well.

Thanks


Apr 25, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Communication error


keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com

Apr 18, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

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