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Fax not sending or receiving

When i send faxes it just rings out, when i recieve the fax doesn't pick up, and to call out it always say line busy.

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SOURCE: Fax was set for two line use, now is using only one - how do we change the settings?

This is an older discontiued model as I can recall. Simply just plug the phone line into L1 and leave L2 unconnected. The one that can send will also automatically recieve (L1). L2 settings are prohibit TX and send/ recieve.

Posted on Aug 09, 2007

  • 163 Answers

SOURCE: fax doesnt send or recieve

pleas close the redial option and other number may be busy or finished

Posted on Sep 21, 2007

  • 1 Answer

SOURCE: Can't receive faxes

Something is causing the fax machine to "trip" to busy. There is some type of short occuring either in the fax machine or the physical phone line itself. Unplug the fax, plug in a regular single line telephone. Call the fax number from another telephone. If the phone rings and you can talk to the other party, the problem is in your fax machine. If the call still is busy, the problem is in your wiring, either in your office or the phone company network.

Posted on Feb 11, 2008

  • 2794 Answers

SOURCE: fax line stays busy continously...

Are there any other phones that use that line? If you have a phone attached to the fax machine, is the reciever in the holster all the way?

Posted on Jul 06, 2008

  • 2120 Answers

SOURCE: not connecting to fax out

Do you have a DSL or other digital phone line?

Posted on Sep 26, 2008

SOURCE: Fax not receiving faxes

Check that it is set to "auto receive" and not "manual receive"

Posted on Jul 20, 2009

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We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?

Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
For use with a dedicated fax line.
Every call is answered as a fax.
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer


Check the phone line with a basic old phone plug it into the fax line do you get a good dial tone, and no noise on line. Also check the phone line call ATT and have them check the number move the fax machine to different plug. power off the wait tens second power on. check the phone line connector.

Mar 31, 2009 | Minolta Fax Machines

1 Answer

I can send fax but cannot recieve one it just rings

My Mode was wrong. I switched it to telephone and fax (instead of manual). Then i set the ring to pick up on the third ring. now i dont have to be here to press start everytime a fax comes. I found all the information by searching for the manual on line it is under "Basic fax settings"

Mar 19, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Receiving Problem

Do you have a DSL or any other digital phone line?

Are you set to "AUTO RECEIVE" ?

Call the fax machine from a regular phone and listen for fax tones.

Sep 29, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

2 Answers

Cannot receive faxes, but can send

I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Aug 25, 2008 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Not connecting to fax out

Do you have a DSL or other digital phone line?

Jul 10, 2008 | Brother IntelliFax-2820 Laser Fax

3 Answers

Can not transmit faxes

do you have a seperate fax line? if so check the fax line.
also in the fax menu set up your fax to phone/fax mode, and set up all your fax info.
if you have distinq ring you need to set up your # of rings.

Feb 22, 2008 | Canon FAXPHONE L170 Plain Paper Laser

2 Answers

Cant send fax

Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer


Can you pick up the receiver on the phone and hear the fax tone when receiving? If so, can you then press the start button and begen receiving? If that works, then the fax auto settings are not set properly. Do you have the owners manual? Read the receiving fax section.

Jul 30, 2007 | Sharp UX P200 Plain Paper Thermal transfer...

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