Question about Acer Aspire 5100 Notebook

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Acer Aspire 5610

I bought a refurbished 5610 running XP. I've used both the regular Windows prompt and the Acer Recovery Management features to create system restore points w/o incident.

Today when I booted up I got a message "Error deleting file", something about "could not be read from source disk". Then the system boots up normally, everything works fine.

EXCEPT the Recovery Management feature, which comes up "unavailable" when I attempt to access it. This machine is less than a month old; and I do not havbe a Windows backup disk.

I'm desperate, any help will be deeply appreciated.

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  • sdnes Dec 31, 2007

    Thanks for the suggestion, but I'd already tried that... system restore doesn't work either, unable to restore to an earlier date.

  • sdnes Jan 02, 2008

    Again, thanks for the advice, it's perfect EXCEPT that my machine is a refurbished one that doesn't come with software warranty OR operating system disks... so I'm biting the bullet and having my local Computer renaisasance to reload Windows because it seems that I HAVE NO CHOICE! Oh well...

    Thank you though

  • sdnes Jan 03, 2008

    I'm so grateful for the good cyber-peeples who have offered solutions... and yours is perfect--- for a truly INTELLIGENT person who had remembered to burn the backup OS cd's--- which I didn't! So I hope your advice serves as a warning to the next person: when you get your 'new' refurbed laptop or PC, burn those disks right away before you add or update software! I've learned my lesson-

    Thanks for your advice



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You are still in warranty, so call Aspire at (800) 816-2237 for live help. If the "helper" doesn't address your problem, or just tells you just tells you to reinstall everything, demand to speak to a supervisor. It's their problem, not yours. They are open until 5:30 PM CST

Posted on Jan 02, 2008

  • Richard Roberts Jan 03, 2008

    By the way, Acer allows you to burn copies of all your operating systems and software packages to disks or other media when you first boot up. These disks are separate from all the backup data using system restore. Did you, perchance, remember to do that? If so, you can get your whole system working again by copying all your needed files, (they will all be wiped out during the reinstall), reinstal your software and operating system, then upload all your files.


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Go to system restore and check your setings. In windows invirorment

Posted on Dec 31, 2007

  • gary cable May 28, 2013

    systems restore will not run



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Hi dennis I encounted Oxcoooooe9 on my aspire 5738 how to resolve pls advise with thanks

How do I restore my computer using the eRecovery Management program outside of Windows? How do I restore my computer using the eRecovery Management program outside of Windows?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
Note: For video guided assistance using the eRecovery Management program to restore your computer please visit our How do I restore my computer using the eRecovery Management program? answer.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

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Lost Acer D2D Recovery Partition


thank you for using Fixya

i have lost your recovery then only once solution just you have to run Windows CD and re load your Windows XP then go to Acer Site and Download drivers for your model

you will find drivers from folowing link

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Can't perform acer aspire recovery management to my acer aspire 4730Z laptop

Hello and thank you for using Fixya's services.

Are you currently running Windows XP or Vista?

If running windows Vista, press F11 at startup, before the flashscreen appears. This will prompt the laptop into a factory restore mode.

If using Windows XP, you will need the restore disks. Most manufacturer's do not provide these with the purchase of the laptop but you can obtain a copy from the by calling their support or visiting their website. I believe the require shipping charges but do not charge for the software.

Please let me know if you have any questions.

Nov 30, 2009 | Acer Computers & Internet

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Kernel missing or corrupt

First, try doing Alt-F10 at bootup. It's supposed to load erecovery management. This is where the recovery software is located. If you can execute it, you will be able to restore windows and still create another recovery set.

Now, if you have tried to boot into Safe Mode with Command prompt and this doesn't work, then you will have to contact Acer and order the discs. It'll cost about 50 dollars to order a recovery set from Acer.

Sep 30, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

I have 1recovery **** named aspire 5610 dvd2 should i have a dvd1 disk also

go to
download the iso and burn it to a cd.
boot your computer with it
read the explanations coming up on the screen and when you see that you can choose how to start, type "wizard"
choose the top choice (auto)
when it starts right click on the desktop and start GPARTED.
one of the discs will be marked as "boot"
right click the disc called "recovery" (or the one that is not marked as boot).
choose manage flags
set it to Boot.
press apply on top (not always needed tho)
in the left picture (the one that opened from the start)
type reboot
remove the cd when you see the acer logo again.
the acer recovery manger should start.

May 29, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

D2d recovery


Unfortunately once your original HDD has been replaced you lose all e-recovery features and there is no-way this can be reversed.

If you could get hold of the image from your old drive you maybe able to write it to your new, its a bit messy though.

The main reason for the "factory default image backup" you have not working now is because a snapshot of the C: drive is stored on D: drive so when you replaced the drive itself you basically made that disc useless for eRecovery features.

Sorry its bad news.


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Cannot Re-install Windows from Recovery DVD's ACER 5610-4179

Your recovery disks must be scratched or files are corrupted. Since you have successfully installed XP Pro, why not stay with it as it's better than Home?
If you have a restoration partition on your C drive, you may be able to revert to your original configuration from it. And if you insist on XP Home or only have a valid product key for home, you can borrow a disk from anyone who has a good copy.
I hope this helps.

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Restore to factory default

Perform a system recovery:
Acer computer's do not ship with recovery CD's - there is a program that allows you to burn the disks or recover.
3 ways to recover:

1. If in Windows - Start - Programs - Acer empowering technology - Acer E-recovery management -
click on Restore at bottom then "Restore to factory default settings"
2. Or click on Burn disks instead of Restore
3. If unable to boot into Windows then tap Alt/F10 during boot right after Acer splash screen when starting up the computer.
4. This will start the Acer E-recovery program - choose Factory Default Settings and follow instructions.
For Acer end user technical support, spare parts and service: 1.800.816.2237

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Go to the site:


Look for the drivers for 5610 drivers.

Nov 17, 2007 | Acer Aspire 5610-4648 Notebook

9 Answers

D2d recovery

Send me an e-mail and I will send you the fix! If you can't downloadload it from the below link. I had the same problem. The mbr was replaced, you have to add RTMBR.BIN to the MBR and it will work again. As long as you can get on your desktop and run this bat file you will repair the D2D again. Took me an hour to learn what was wrong, It works 100% though.


I have the Aspire 5610Z with the 2GB 533 mhz memory Stock.


Link #1
Link #2

Oct 16, 2007 | Acer Aspire 5610-4648 Notebook

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