Question about Microsoft Outlook 2003 for PC

1 Answer

BCM Problem ... Lost Contacts

Hopefully you can help me. My OS is XP. Last night I was using Outlook (2003) and got an error message that said "Business Contact Manager has encountered a problem and has to close". I hit the Don't send button but each time it continually restarted Outlook and gave me the same error message. I tried just closing out the error message and also clicking the send message button but always the same result where it closed outlook but immediately restarted it and got same error message. I reinstalled BCM but same thing. I them uninstalled BCM and that allowed me back into Outlook without the error message but all of my BCM contacts (~ 1,000 of them) are mising! I then reinstalled BCM again and error message again appeared but this time I tried to check my contacts but No BCM contacts and not even any recognition on Outlook that BCM is installed (pulled down help but no BCM help or Business Tools like it always had before). I unistalled BCM again so I could have access to using Outlook. I am a loyal Outlook user so obviously my productivity is currently hurting. Thanks in advance for your reply.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 135 Answers
Re: BCM Problem ... Lost Contacts

The BCM uninstallation doesn't delete your databases. They should still be on your computer here:

C:\Documents and Settings\<username>\Local Settings\Application

With either a *.mdf or *.ldf extension. Those are SQL databases which you can get the data off and into a CSV file which you can import into outlook (of course technical expertise is needed) or you could more easily (once the problem with BCM is resolved), make BCM re-recognize the databases by following these instructions:

1. Go into BCM and create a new database. That database needs to match the
name of the .MDF file. So if the MDF file is named "MyBusiness.MDF", create
a new BCM Database with that name

2. Stop the MSSQL$MICROSOFTSMLBIZ Server by going to Start > Run >
services.msc and selecting the MSSQL$MICROSOFTSMLBIZ service
3. Copy the original .mdf & .ldf files over the blank database. They should
be in the following location
C:\Documents and Settings\<username>\Local Settings\Application
Data\Microsoft\Business Contact Manager

4. Start the Server again (see step 2)
5. Restart BCM and see if you can access your data

which I found here (credit to Larry from the Lockergnome's forums).

If you could write what the error message is I could possibly help you resolve the BCM problem you're having, thereby making it easier for you to view the data on the SQL database files.

Posted on Jan 05, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I have a bug in my microsoft outlook program. How

I may have the solution for you. Effectively, if you repair the installation, or do a reinstall you will lose your E-mail. However since Outlook Express is a fixture in Windows OS, you can use it to create an E-mail account. Create the account exactly as OUTLOOK and import the E-mails in Outlook.
To do that press Menu File, Import submenu. You can import all that concerns Outlook.
Once your Outlook is repaired or reinstalled, do the same thing. It will ask you to import various things. Point it to Outlook Express and import your E-mails.
Hope it helps.

Oct 11, 2009 | Microsoft Office Outlook 2003 for PC

2 Answers

Hi i m qaiser from Karachi Pakistan. I need (.dbx) software to open my saved emails from outlook to my documents folder. so please solve this what can i do to solve this problem?

If you do lose your messages, you can try using my DBXtract program to
attempt to recover the lost messages. Note that dbx files are hidden in
Windows 2000 and Windows XP.

If you have upgraded your version of IE and OE or your OS version, and all your messages are lost, then see this article (note that the technique in
the article does not only apply to the issue addressed in the article

OLEXP: Mail Folders, Address Book, and E-mail Messages Are Missing After You Upgrade to Microsoft Windows XP;en-us;313055linke.gif

If File | Import | Messages does not work, ignore the error message, which is erroneous in itself, and try one of the following techniques to get your messages back:
aa. Right click on each dbx file or a selection of them and go to
Properties and clear the read only attribute of the files. Then try File | Import | Messages again.
bb. Import the dbx files individually. See the last paragraph on this page
for how to do that:
cc. As a last resort use DBXtract
Please vote kindly if this has helped you!

Oct 08, 2009 | Microsoft Outlook Express

1 Answer

Windows XP ''Search'' utility disabled. Outlook problems.


If you attempt to send a message that is too large for your mail server you may be unable to delete it from the Outbox.
First, try setting Outlook offline using the File, Offline menu. Wait about a minute or so or close Outlook and reopen.
If you are unable to delete the message while in offline mode or cannot go into offline mode, you'll need to change your default delivery location Try this,hope it will work for you.


Feb 27, 2009 | Microsoft Office Outlook 2003 for PC

1 Answer

Exiting Outlook 2003 running in Vista OS

There is a compatibility update from Microsoft for Vista and Outlook 2003:
It doesn't address specific problems there, but it tells you how to get the compatibility updates. Sounds like a good place to start.

Dec 31, 2008 | Microsoft Office Outlook 2003 for PC

1 Answer

Outlook will not recieve emails from our yahoo address,

Use of Outlook or other resident email programs (POP service) with Yahoo mail requires a subscription to Yahoo Mail Plus. There is no facility to utilize Outlook with a free mail account. (Reference

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Aug 20, 2008 | Microsoft Outlook 2003 for PC

1 Answer

Import contacts to outlook

Had the same problem some time ago, but I found a solution:

Basically you can export your Windows contacts and import them in Microsoft Outlook.

Aug 03, 2008 | Microsoft Office Outlook 2003 for PC

2 Answers

MS Outlook Contacts error solution

completely uninstall and download ccleaner from run it which removes any previous office system related files. then reinstall office

Jun 06, 2008 | Microsoft Office Outlook 2003 for PC

3 Answers

Change display of contacts to first name, last name in outlook 2003

In most phones, there is an 'options' or 'preferences' in the address book that allows you to sort by first name, last name, etc.

As far as Outlook goes, when you are in the contacts tab, there is a link on the left that says "customize current view". Click on this and you can select fields to pick what fields you want displayed or select sort to pick how they are displayed.

May 09, 2008 | Microsoft Office Outlook 2003 for PC

Not finding what you are looking for?
Microsoft Outlook 2003 for PC Logo

796 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Internet & Communication Software Experts

Alex Krenvalk

Level 2 Expert

401 Answers


Level 3 Expert

18258 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Internet and Communication Software Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides