Question about SanDisk Sansa Clip MP3 Player
My computer won't recongize my device
Hi! I had issue installing the Sansa/Sandisk 1GB to my WinXP computer. It gives a yellow exclamation in device manager. And fortunately, I have tried to uninstall again from Computer's device manager (that is MyComputer properties > hardware tab > device manager) > then went to the MP3 player's settings > USB > and selected MSC mode. Then I physically placed the MP3 player into hold > then press and hold the middle/center button > then plug it in to the computer's USB.
The computer found the device as a Sansa device USB mass storage,,, and Ola,, it's now recognizable as a drive to my computer and can now copy songs :)
Posted on Nov 21, 2008
Well if its xp sp2 then just go into menu on the sansa click settings then USB mode then MSC mode if that dont wrork Try MTP. better than holding the button and crap.
Posted on Jan 03, 2008
To help you with that, I need to know what operating system your using (XP, Vista, ect...) and what other devices you have plugged into the computer. There are a few things you can try. When you plug it in, does it say it's connected? Does the "Found new hardware" wizard come up? Let me know, I'll see what I can do to help
Posted on Jan 02, 2008
In my case Sansa started work just after WindowsMediaPlayar11 instalation. But still, every time i have to press center bottom of player to recognise it. last of all, it works!
Posted on Sep 23, 2008
Posted on Aug 06, 2008
I Do think its all bull **** i had a working sandisk clip a few days ago and then i filled up the disks memory and think i deleted the hard or software that allowed it to work, so nothing shows up when i plug it in.
Posted on Mar 30, 2008
Put the sansa clip in "hold" mode then press the center button, then plug it into the USB cable. this is how I got mine to work on 2 computers that didn't recognize the device.
Posted on Jan 18, 2008
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Posted on Jan 02, 2017
Comment by vickisanchez, posted on Mar 19, 2008
IT FINALLY WORKS !!!!
Sandisk Tech support had me do the following:
- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.
He also had me to:
- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.
If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
Posted on Apr 29, 2008
Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.
I am mad at my Clip as it did the same thing.
Screen shot here:
Sansa clip not recognized.
Posted on Dec 26, 2008
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