Question about SanDisk Sansa Clip MP3 Player

7 Answers

Sansa clip mp3 player

My computer won't recongize my device

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  • Longknocker1 Jan 10, 2008

    Sansa clip problem. One computer has XP sp2 and the new hardware wizard comes up but cannot load drivers for the device. It recognizes the Sansa Clip.

  • J9Carr Jan 13, 2008

    I bought two Sansa Clips for my kids for Christmas and can't get the computer to recognize them. I have Windows XP SP2. When I plug in the device a window comes up with "USB Device Not Recognized" "One of the USB devices on this computer has malfunctioned." When it is connected, the Sansa Clip says "Connected." When I go to the Device Manager on my computer it shows an Unknown Device under the USB Controllers. I have tried everything- I can get my desktop to recognize them, but all my music's on my laptop. Any help would be greatly appreciated!

  • Alffie Mar 30, 2008

    I tried the hold and insert cable thing and it did not work... Any other things to try to get the PC to see the clip device

  • south_ti Sep 22, 2008

    my mp3 player only charge when i insert my USB cord in the pc it doesn't show the symbol that it plugged inside.

  • govind_raj30 Nov 27, 2008

    e270

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7 Answers

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Hi! I had issue installing the Sansa/Sandisk 1GB to my WinXP computer. It gives a yellow exclamation in device manager. And fortunately, I have tried to uninstall again from Computer's device manager (that is MyComputer properties > hardware tab > device manager) > then went to the MP3 player's settings > USB > and selected MSC mode. Then I physically placed the MP3 player into hold > then press and hold the middle/center button > then plug it in to the computer's USB.

The computer found the device as a Sansa device USB mass storage,,, and Ola,, it's now recognizable as a drive to my computer and can now copy songs :)


Posted on Nov 21, 2008

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Well if its xp sp2 then just go into menu on the sansa click settings then USB mode then MSC mode if that dont wrork Try MTP. better than holding the button and crap.

Posted on Jan 03, 2008

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To help you with that, I need to know what operating system your using (XP, Vista, ect...) and what other devices you have plugged into the computer. There are a few things you can try. When you plug it in, does it say it's connected? Does the "Found new hardware" wizard come up? Let me know, I'll see what I can do to help

Posted on Jan 02, 2008

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In my case Sansa started work just after WindowsMediaPlayar11 instalation. But still, every time i have to press center bottom of player to recognise it. last of all, it works!

Posted on Sep 23, 2008

Thanks !!!!

Posted on Aug 06, 2008

I Do think its all bull **** i had a working sandisk clip a few days ago and then i filled up the disks memory and think i deleted the hard or software that allowed it to work, so nothing shows up when i plug it in.

Posted on Mar 30, 2008

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Put the sansa clip in "hold" mode then press the center button, then plug it into the USB cable. this is how I got mine to work on 2 computers that didn't recognize the device.

Posted on Jan 18, 2008

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SOURCE: computer not recognizing mp3 sansa clip

Comment by vickisanchez, posted on Mar 19, 2008 IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

Posted on Apr 29, 2008

  • 13 Answers

SOURCE: computer wont recognize sansa clip mp3 player

Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.

I am mad at my Clip as it did the same thing.

Screen shot here:
Sansa clip not recognized.

Posted on Dec 26, 2008

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1 Answer

How do you put music on the SanDisk Sansa Clip MP3 Player


1. First, you have songs saving in your computer.
2. You have 2 ways to put music on the Sandisk Sansa Clip:
2.1. Plug device into computer, Drag and Drop music from your computer into "Music" folder of the Sandisk Sansa Clip.
2.2. Use Windows Media Player in your computer to transfer songs to your device; Plug device to computer, open Windows Media Player, click on Sync tab, drag and drop music into "Drag items here " on the right side of the windows media player, click on Start Sync button.
Good luck

Jan 31, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

My Sansa clip mp3 player doesn't get detected


Trying:
1. Update Windows Media Player 11 for computer
2. Get in Device Manager, right click on icon device and anable it.
Good luck

Jan 22, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My computer does not recongize my sansa clip although it use to


On your sansa, go to "Settings" then System Settings" then "USB Mode," then change it to MSC, if that does not work, try the other modes, just in case.
Hope this helps.

Nov 13, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Cant put songs on sansa clip mp3 player


Use Windows Media Player to transfer songs to the device.

Dec 29, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Computer wont recognize sansa clip mp3 player


Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.

I am mad at my Clip as it did the same thing.

Screen shot here:
Sansa clip not recognized.

Dec 26, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sylvania SMPK 1021/2021 MP3 Player


have you tried copy and paste or drag and drop.go to your computer and open removable disc or drive or storage device E or F

Nov 10, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

How can I get my Sansa m250 to power on??


If your Sansa Connect won’t start check to make sure the device is
charged and the hold switch is in the unlocked position. If the device still
will not start, you may need to run the Sansa Device Recovery application.
With a copy of the Sansa Device Recovery application installed on a PC,
you can connect your to the device via the USB cable to the PC, and
restore the device software to an uncorrupted state. However, all of your
subscription settings and content will be removed from the device.
http://www.sandisk.com/Retail/Default.aspx?CatID=1532

or google the sansa connect recovery tool

Mar 06, 2008 | SanDisk Sansa m250 MP3 Player

2 Answers

Computer doesnot recongize my sansa


well from what im learning cause mine is doing the same thing, you'll have to format your sansa or update your usb port

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Computer doesn't recongize my mp3


For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

Jun 23, 2007 | SanDisk Sansa c140 MP3 Player

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